Bike Security Officer

About the role

The Bike Security Officer is responsible for protecting The Smith Center (TSC) property from theft or damage or persons from hazards or interference, conducting periodic tours to check for irregularities inspecting protection devices and fire control equipment, preserving order, and enforcing regulations on personnel, visitors, and premises. This position demonstrates outstanding customer service to ensure that all internal and external guests will experience a very safe, secure, and friendly environment.

Responsibilities

• Controls access to the facility; assists visitors with a legitimate need to gain entry to the facility; screens visitors and employees in an efficient manner to expedite their admittance to the facility.
• Provides an atmosphere in which all team members and visitors know that the TSC responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view; presents a good image of TSC and its security department.
• Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors.
• Maintains regular, reliable, and punctual attendance.
• Patrols assigned site on foot or a bicycle; checks for unsafe conditions, hazards, unlocked doors, safety and security violations, blocked ingress and egress, mechanical problems, and unauthorized persons; inspects buildings and grounds using appropriate equipment and protective gear.
• Prepares logs or reports as required for the assigned post; writes or types reports or enters information in a computer using standard grammar; inspects security control logs as required.
• Observes and reports incidents or suspicious activity to company management, life/safety personnel, or public safety authorities as appropriate for the circumstances and/or as required by the post.
• Responds to emergencies in an orderly and timely manner utilizing proper training and following all SOPs.
• Drives a motor vehicle as required to respond to incidents or emergencies, including transporting equipment, conducting perimeter checks, supporting other operational needs, and adhering to traffic laws and safety regulations at all times.

Requirements

• Must be 21 years of age.
• Successful completion of a required background check and pre-employment drug screening.
• Ability to read, write, and communicate effectively in English.
• Ability to operate independently, prioritize workload, and manage projects to a successful conclusion.
• Ability to function effectively and efficiently in a fast-paced environment.
• Ability to protect and maintain a broad scope of confidential and proprietary information.
• Ability to perform a wide variety of complex administrative procedures and practices.

Qualifications

• High School Diploma or G.E.D.
• Two (2) or more years of experience in law enforcement, security, EMT, or the hospitality industry.
• Ability to operate independently, prioritize workload, and manage projects to a successful conclusion.
• Ability to function effectively and efficiently in a fast-paced environment.
• Ability to protect and maintain a broad scope of confidential and proprietary information.
• Ability to perform a wide variety of complex administrative procedures and practices.

Skills

• Ability to read, write, and communicate effectively in English.
• Ability to operate independently, prioritize workload, and manage projects to a successful conclusion.
• Ability to function effectively and efficiently in a fast-paced environment.
• Ability to protect and maintain a broad scope of confidential and proprietary information.
• Ability to perform a wide variety of complex administrative procedures and practices.

Benefits

With a career at The Smith Center for the Performing Arts, you really benefit! We offer:

• Creative and collaborative work culture
• Competitive compensation
• Comprehensive health, dental, and vision insurance plans
• Employee Assistance Program- including counseling, wellness programs, and financial support services
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options to help you save on eligible medical expenses with pre-tax dollars
• Generous Paid Time Off Plan
• Paid Holidays and Personal Holiday Time
• 401(k) retirement savings plan eligibility on your start date with employer match
• Employer-paid disability insurance coverage
• Supplemental benefits offered such as accident, critical illness, hospital indemnity coverage, pet insurance, and employee-only discounts
• Safe and paid parking on-site
• Training and career growth opportunities
• Exclusive early access, employee discounts, and complimentary tickets to world-class performances and events
• Discounts on Starbucks products and merchandise

Pay

The hourly rate for this full-time and non-exempt position is $21.14 plus benefits, including insurance plans as applicable.

Schedule

Swing Shift | 3:30 PM - 12:00 AM