Bike Fit Engineer

Job Duties and Responsibilities

• Provide excellent customer service and build rapport with athletes.
• Work with innovative bike fitting technology to appropriately fit athletes and use the provided metrics to adjust athlete’s bike.
• Help build and grow the overall bike fitting business within the lab.
• Provide meaningful recommendations for athletes who would benefit from upgraded bike components.
• Maintain a relationship with and provide support to the Human Powered Health professional cycling team.
• Carry out physiological assessments related to bike fitting services (i.e., force plates, movement screen, grip strength, saddle pressure mapping, virtual wind tunnel).
• Act as an ambassador within the cycling community, representing Human Powered Health at group rides, races, and industry events.
• Identify emerging trends, rider needs, and community insights to shape the direction and growth of the bike fit program.
• Cultivate long term relationships with local teams, clubs, and shops to expand the program’s reach and influence.

Requirements

• Experience fitting bikes.
• Experience working in a bicycle shop or repair shop.
• Capable of high-level organization, data analysis and results interpretation/application.
• Able to communicate results to clients and how they can apply to their training and performance.
• Enthusiastic, pleasant, approachable, and outgoing demeanor with excellent customer service and positive interpersonal skills.
• Knowledge about the industry with the customer skills to network, engage, and interact with all clients, guests, and participants.
• Communicate professionally using appropriate vocabulary and grammar to obtain and relay information to and from clients/guests.
• Competent with Microsoft Suite (Word, Excel, Power Point, Outlook).

Preferred Qualifications:

• Degree in Human Physiology, Exercise Science, Biomechanics, or similar degree.
• Prior experience with bike maintenance and repair.
• Experience working on and maintaining human performance equipment.