Big Spring Produce - Perishables Rep - Part time

About the role

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities

• Customer Service:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products and assists them with selections
• Food Service:
  • Prepares, packages, and merchandises fresh product
  • Slices, packages, labels, and rotates products
  • Scans in items on Telxon for production
  • Assists in technical areas as needed
• Sales:
  • Merchandises product effectively
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular announcements related to freshly-produced items, and to increase sales
• Food Safety / Sanitation:
  • Cleans and sanitizes display cases; properly operates / maintains equipment
  • Complies with H-E-B food safety and sanitation standards
  • Complies with departmental SOPs and store operating procedures
• Additional Department-Specific Responsibilities:
  • Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department
  • Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal record when appropriate
  • Market: Cuts, trims, and prepares meat for service meat counter and self-service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment
  • Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program
  • Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers

Qualifications

• Age Requirement: 18+
• HS Diploma or GED (or equivalent)
• Completion of Company Orientation and Safety Training

Required Skills

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

Function in a fast-paced, retail environment. Work with Customers, staying attentive to their needs.

Market Department:

• Constantly: reach at waist
• Frequently: stand, walk, pivot, push / pull arms, grasp, cervical flexion
• Frequently exposed to wet, cold conditions
• Occasionally: reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
• Occasionally exposed to hot conditions, ambient temperatures, loud noise
• Ability to lift 90 lbs, and manage in excess of 90 lbs

Seafood Department:

• Constantly: reach at waist
• Frequently: stand, walk, pivot, push / pull with arms, grasp
• Frequently exposed to wet, cold conditions
• Occasionally: reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
• Occasionally exposed to hot conditions, ambient temperatures, loud noise
• Ability to lift 50 lbs, and manage in excess of 50 lbs

While there may be exceptions, the measurements noted are generally defined as: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day.

It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.