Big Daddy's Wine & Liquors Sales Associate Fort Lauderdale

About the role

Big Daddy's is a South Florida staple with over 60 years of community presence, evolving from popular lounges to neighborhood liquor stores. Our mission is to operate the friendliest, cleanest, and most knowledgeable package stores, offering competitive pricing and a supportive employee culture. We are seeking an energetic and dependable Sales Associate to join our growing team.

Responsibilities

• Welcome and greet customers as they enter the store
• Offer help and provide direct assistance to customers
• Provide in-depth product knowledge including features, benefits, and overall value
• Answer customer questions and concerns
• Attend to unique and individual shopping needs of each customer
• Cross-sell and encourage beneficial product add-ons
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc.
• Explain store-member benefits and encourage customers to sign up
• Process purchases, returns, and exchanges
• Handle customer complaints in a calm and professional manner
• Report anything unusual, or any major incidents, to management
• Help organize backstock and perform inventory counts
• Process newly received shipments
• Organize and replenish front stock and help merchandise store
• Maintain a clean and tidy work and retail space
• Help create a positive environment in which to shop and buy
• Work as a team to achieve sales goals

Requirements

• Top notch customer service skills
• The ability to learn product knowledge quickly and thrive in a fast-paced environment
• Wine and spirits experience in a retail sales environment a major plus
• Computer literate; familiarity using POS systems
• Extremely personable, positive, and approachable
• Fantastic customer service skills
• Comfortable standing for long periods of time; can lift 50 lbs. with or without accommodations
• Ok with shift scheduling, working weekends, and holidays

Benefits

• Competitive starting salary
• Sales commissions
• Vacations
• Health insurance
• Employee discounts
• 401(k) program