Beverage Supervisor

About the role

As the beverage supervisor at the resort restaurants, you'll be responsible for providing leadership and guidance to the front-of-house team. Working closely with the Restaurant Manager, you'll assist in training and providing team oversight with a focus on the resort beverage programs. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our guests.

Responsibilities

• Work in conjunction with the Restaurant Manager to ensure outstanding customer service and profitability within the Restaurant operations daily
• Aid in ordering wine, beer and spirits
• This is a bar/beverage position within a fine dining restaurant
• Comply with all Liquor and Labor regulations
• Reinforce department and company standards through training including all Everline policies, procedures and safety regulations
• Understand POS system (InfoGenesis), update changes and train staff in its use
• Manage restaurant reservations
• Supervise the correct use of supplies, materials, and equipment
• Attend all meetings required of Department Leaders
• Maintain a commitment to customer service and guest satisfaction
• Assist in the development and execution of new promotions, events, etc.
• Ensure service standards are met
• Monitor Revinate scores, share with team and ensure service standards are met
• Adjust daily staffing levels as appropriate
• Provide prompt follow-up to all guest concerns
• Touch tables in all outlets to strengthen guest relations
• Maintain a safe and pleasant work environment
• Assist in managing Outlet F&B storage
• Recommend discipline and/or termination when appropriate of team members to management
• Resolve guest issues promptly and with great care and effectiveness
• Offer warm and sincere welcome/farewell to all guests of Everline Resort including use of guest name & good eye contact with each guest
• Maintain an up to date working knowledge of all resort amenities as well as any special events
• Interact with resort staff in a professional manner, assisting other departments with necessary information
• Remain alert, courteous and helpful to the guests and colleagues at all time
• Perform other duties as assigned

Qualifications

• Must be 21 years of age or older
• Must be able to read, write and speak English
• At least three years of fine dining food and beverage experience preferred
• Strong leadership, communication, and organizational abilities
• At least 2 years of supervision in a hospitality setting
• Sommelier and Cicerone Certifications and mixology experience a plus
• Provide valid food handlers and RBS from California within 30 days of hire

Physical Requirements and Working Conditions

• Frequently carry, lift, push or pull up to 25lbs, occasionally lift 50lbs
• Bend and move intermittently
• Use fingers to grasp, move or assemble very small objects
• Balance, stoop, kneel, crouch, bend, stretch and twist or reach
• Close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus
• Exposure to an indoor and outdoor working environment and noise level in the workplace is usually moderate to high
• Exposure to computer, POS systems, handheld devices, phones and household cleaning supplies

Benefits

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties Group
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match

Pay

$24/hr - $26/hr*

Schedule

Flexible schedule that may include evenings, weekends and holidays*