Jobs · Manufacturing · New York

Beverage Shift Manager

Resorts World Catskills · Monticello, NY · 2 wk ago
ManufacturingFull-time

Essential Functions

  • Works as a member of a cohesive management team that supports each other’s decisions and presents a united front to the staff.
  • Functions as a role model to staff as well as to junior managers.
  • Takes an active role in developing frequent diners through voicing commitment to ensuring the return of every guest and instilling this philosophy in every employee.
  • Develops new ways to increase guest counts.
  • Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.
  • Works with the management team to determine appropriate staffing levels.
  • Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential.
  • Works towards maximizing sales and optimizing profits through the management of all cost centers.
  • Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential.
  • Maintains the cleanliness and organization of the restaurant throughout each shift.
  • Communicates positively about the restaurants and has an attitude of success.
  • Creates an environment where people want to work and feel comfortable working.
  • Operates well with other managers, in terms of consistency, consensus on issues and flexibility.

Core Competencies

  • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
  • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
  • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
  • Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
  • Exhibits respectful consideration of viewpoints, situations and others.
  • Puts the guest at the forefront of every decision.

Essential Requirements

  • Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when.
  • Strong interpersonal and communication skills required.
  • Strong organizational skills and attention to detail required.
  • Demonstrates excellent communication and customer service skills.
  • Able to work independently and make the right decisions for the business.
  • Must have a NYS Food Handlers Permit.

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