Beverage Shift Manager
Resorts World Catskills · Monticello, NY · 2 wk ago
ManufacturingFull-time
Essential Functions
- Works as a member of a cohesive management team that supports each other’s decisions and presents a united front to the staff.
- Functions as a role model to staff as well as to junior managers.
- Takes an active role in developing frequent diners through voicing commitment to ensuring the return of every guest and instilling this philosophy in every employee.
- Develops new ways to increase guest counts.
- Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout the departments.
- Works with the management team to determine appropriate staffing levels.
- Operates with an awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential.
- Works towards maximizing sales and optimizing profits through the management of all cost centers.
- Maintains high standards in all areas of security, safety, cleanliness and sanitation are essential.
- Maintains the cleanliness and organization of the restaurant throughout each shift.
- Communicates positively about the restaurants and has an attitude of success.
- Creates an environment where people want to work and feel comfortable working.
- Operates well with other managers, in terms of consistency, consensus on issues and flexibility.
Core Competencies
- Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
- Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
- Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
- Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
- Exhibits respectful consideration of viewpoints, situations and others.
- Puts the guest at the forefront of every decision.
Essential Requirements
- Possesses an awareness of and remains alert to all aspects of the operation throughout the shift and knows where to be and when.
- Strong interpersonal and communication skills required.
- Strong organizational skills and attention to detail required.
- Demonstrates excellent communication and customer service skills.
- Able to work independently and make the right decisions for the business.
- Must have a NYS Food Handlers Permit.