BEVERAGE SERVER-SEASONAL
Belterra Park Cincinnati · Cincinnati, OH · 3 wk ago
On-siteAccountingPart-time
About the role
Boyd Gaming Corporation operates in gaming jurisdictions within the United States and aims to maintain its position as a leader in the industry. This role is part of the Beverage Server team at Belterra Park.
Responsibilities
- Deliver internal and external guest service the Boyd Way
- Exhibit a friendly and approachable demeanor
- Be polite and courteous when speaking with guests and team members
- Look for and act upon opportunities to assist guests and team members
- Be sincere and genuine during all interactions
- Maintain a well-groomed, neat, and clean appearance
- Accurately enter guests' order information into server's POS system in a timely manner
- Communicate beverage orders to bar personnel based on order call standards and any special guest requests
- Discretely clear individual settings from guest tables as each course is completed
- Perform routine rounds of assigned section to obtain beverage orders
- Recognize guests with a friendly, courteous greeting and inform them of any specialty cocktails, promotions, events, and other information on all aspects of Belterra Park's services and facilities
- Assist guests with beverage and food selection, demonstrating salesmanship with complete product knowledge
- Participate in liquor glassware removal, ensuring compliance with all Ohio Gaming Commission regulations
- Carry out and follow through with preparation and other requirements of all event requests, on and off property
- Observe and adhere to Health Department regulations regarding food handling, storage, and cleanliness of work environment
- Abide by all State, State Gaming, Federal and Corporate liquor Regulations
- Pass all tests given including the training in order to retain the knowledge needed to be an effective server
Requirements
- Must be able to obtain and maintain valid gaming license
- Must be at least 19 years of age
- Demonstrated ability to communicate with internal and external guests effectively
- Must be able to obtain and maintain responsible alcohol service certification
- Familiarity and product knowledge of beverages, wines, and garnishes
Qualifications
- Resilience to deal with difficult guests in all types of business conditions
- Ability to work harmoniously with coworkers
Skills
- Effective communication skills
- Product knowledge of beverages, wines, and garnishes
Benefits
- Compliance with all State, State Gaming, Federal and Corporate liquor Regulations
- Training in responsible alcohol service certification
Pay
N/A
Schedule
N/A