Beverage Server II - Casino Service Bar

Essential Functions

• Primarily services all guests in HL Slots and HL Table Games.
• Takes customer drink orders, serves drinks and collects payment in a courteous and efficient manner.
• Takes customer tobacco orders and collects payment in a courteous and efficient manner.
• Works primarily out of the Casino Service Bar service wells and fulfills orders from those locations when possible before utilizing a feature/walk-up bar.
• Works with Council Oak Bar, Plum Lounge Bar, and Hard Rock Cafe Bar as appropriate to accurately fill guest requests for specialized alcoholic beverages.
• Communicates with Outlet Server II and Council Oak/Plum Lounge leadership when appropriate to accommodate guest requests or answer questions.
• Supports the main casino floor Beverage Servers as needed, which may include working a main floor section or assisting in general order fulfillment.
• Adheres to food and beverage policies and State Liquor Laws.
• Completes all required set-up and closing duties on time.
• Keeps station and service bars clean at all times.
• Removes all used and dirty glassware and garbage in work area, maintaining cleanliness in HL Slots and HL Table Games.
• Promotes positive customer relations.
• Maintains a polished and professional demeanor with guests at all times, providing elevated Beverage service.
• Responsible for the receipt of monies and settlement of guests checks.

Non-essential Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

• A high school diploma or equivalent required.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must have valid Food Handlers Card, Liquor License, and IGC Badge.
• Must be able to work holidays and weekends, as well as flexible shifts.