Beverage Server - Casino Service Bar

Responsibilities

• Provides timely cocktail service in a friendly and courteous manner
• Initiates and engages in conversation with all guests in a professional and friendly manner
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
• Communicates with management to rectify any and all customer needs, comments or incidents

Qualifications

• Previous cocktail serving experience preferred
• Must have knowledge of spirits, wines, champagne and mixed cocktails

Additional Requirements

• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
• Must possess excellent customer service and communication skills
• Requires the ability to work within a team environment
• Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue
• Must be able observant and quick to respond to various situations while multitasking

Work Environment

• The Casino environment is hectic, fast-paced and often crowded and noisy
• May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities