BEVERAGE MANAGER - UA Lounges

Job Summary

Working as a Beverage Operations Manager, you will provide planning and direction within the United Airlines portfolio of Clubs and Lounges to achieve operational goals. You will also maintain strong client relationships and work to fulfill safety & sanitation standards, program compliance and train to achieve an elevated standard of service with the bartending staff.

Responsibilities

• Travel and conduct audits at pertinent locations (DEN, EWR, IAD, IAH, LAX, ORD, SFO)
• Support new openings by owning bar setup, training, and defining operational needs and standards
• Support and implement new and existing bar technologies
• Create a culture of safe and responsible service with all team members
• Implement practices to support safety and sanitation goals
• Understand and utilize all tools to achieve budgetary, quality control, service standards and financial goals of each location
• Responsible for maintaining on site program compliance (back bar displays, well liquor, beer and wine selection) as well as assisting in implementing activations.
• Responsible for compliance with recipe adherence, portion controls standards across portfolio
• Develop plan and strategy to implement SOPs for portfolio for areas impacting associates and/or guest experience
• Strategize with Senior Director of Beverage on performance gaps, by unit, and processes to close gaps.
• Monitor, track, and audit against comp policy and premium sales
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts and relationships with vendors and suppliers by assigning tasks and communicating expected deliverables
• Measure project performance to identify areas for improvement

Qualifications

• Quality driven with a passion for excellence in guest service and satisfaction
• Client-focused, proactive with a strong mind-set for continuous improvement
• Rigorous attention to detail: ability to execute on numerous workstreams within the same timeframe
• Able to travel up to 70% of time
• Minimum 5 years bartending experience
• Bachelor’s degree and 3+ years of Food & Beverage operations experience at a manager-level
• Ability to coach and guide bartenders and management staff
• An ambitious spirit that will strive to provide the highest quality of F&B operations to external customers
• Use of hands, handle or feel objects, reach with hands and arms, balance, stoop, kneel, crouch or crawl

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Compass Group is an equal opportunity employer.

Requirements

• Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Drug-Free Workplace

Flik maintains a drug-free workplace.

Req ID

1548471

Flik Hospitality Group

Steven Goldberg