BEVERAGE MANAGER - UA Lounges

Flik Hospitality Group · Chandler, AZ · 1 wk ago

Management$85k–$90k/yrFull-time

Job Summary

Working as a Beverage Operations Manager, you will provide planning and direction within the United Airlines portfolio of Clubs and Lounges to achieve operational goals. You will also maintain strong client relationships and work to fulfill safety & sanitation standards, program compliance and train to achieve an elevated standard of service with the bartending staff.

Responsibilities

Travel and conduct audits at pertinent locations (DEN, EWR, IAD, IAH, LAX, ORD, SFO)
Support new openings by owning bar setup, training, and defining operational needs and standards
Create a culture of safe and responsible service with all team members
Implement practices to support safety and sanitation goals
Understand and utilize all tools to achieve budgetary, quality control, service standards and financial goals of each location
Maintain on-site program compliance (back bar displays, well liquor, beer and wine selection) as well as assist in implementing activations
Develop plan and strategy to implement SOPs for portfolio for areas impacting associates and/or guest experience
Strategize with Senior Director of Beverage on performance gaps, by unit, and processes to close gaps
Monitor, track, and audit against comp policy and premium sales
Determine and define project scope and objectives
Predict resources needed to reach objectives and manage resources in an effective and efficient manner
Prepare budget based on scope of work and resource requirements
Develop and manage a detailed project schedule and work plan
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Manage contracts and relationships with vendors and suppliers by assigning tasks and communicating expected deliverables
Measure project performance to identify areas for improvement

Qualifications

Quality driven with a passion for excellence in guest service and satisfaction
Client-focused, proactive with a strong mind-set for continuous improvement
Rigorous attention to detail: ability to execute on numerous workstreams within the same timeframe
Ability to coach and guide bartenders and management staff
An ambitious spirit that will strive to provide the highest quality of F&B operations to external customers

Requirements

Minimum 5 years bartending experience
Bachelor’s degree and 3+ years of Food & Beverage operations experience at a manager-level

Skills

Use of hands, handle or feel objects, reach with hands and arms, balance, stoop, kneel, crouch or crawl

Benefits

Medical
Dental
Vision
Life Insurance/ADDisability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Equal Opportunity Employer

At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.