Beverage Manager

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.

Responsibilities

• Adheres to Seminole Tribe's Policies and Procedures.
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Oversees floor, service & operations responsibilities for the Beverage department during assigned shift.
• Focuses on bar operations and infrastructure of the Beverage Department and cocktail operation.
• Drives Team Member satisfaction with ongoing training and development.
• MOD on the shift acting as key liaison between the division and the casino and hotel operations.
• Responsible for the proper planning and operation of all beverage functions.
• Gathers/tracks vital guest relevant feedback on beverage offerings used to substantiate suggested changes and enhancements regarding both product and services offered.
• Spearheads the continued emphasis on productivity through the audit of weekly schedules and the establishment of a realistic zero based staffing guide.
• Implements and monitors beverage control system, making revisions when necessary.
• Aids in the responsibility of organizing and operating beverage outlets in accordance with approved standards, budgetary limitations, policies and procedures.
• Aids in the development and implementation of the Beverage department yearly budgets, capitol FF&E's and capital projects.
• Directs and oversees the day-to-day activities of all beverage outlets.
• Maintains compliance with established staffing and cost budgets.
• Coordination of employee staffing and work schedules.
• Promotes positive guest relations at all times.
• Oversees hiring, training, interviewing, evaluations and supervision of all direct assigned personnel.
• Knowledge of Seminole Hard Rock Hotel & Casino's policies, procedures and operations.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned.

Qualifications

• Associates degree is required along with a minimum of 6 years of related experience.
• Alcohol safety certification and Sanitation certification is preferred.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Proven track record, business management, purchasing and record keeping.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.
• Must have strong interpersonal and leadership skills and ability to sustain positive work environment with a diversified talent.
• Must possess refined speaking and listening skills.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must have ability to balance cash drawer at end of shift.
• Exercises sound judgment in all aspects of position.
• Knowledge or acquired knowledge of computer and software applications, proficient in Excel and Word.
• Familiarity with Stratton Warren purchasing system and POS procedures on Info-genesis platform preferred.
• Strong acumen in managing beverage assets from inventory control, pour analysis, and pricing/purchasing specifications.
• Experience in high-volume beverage operations preferred.
• Experience in casino and/or hotel environment preferred.
• Team-oriented and must enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Must be articulate and possess a professional appearance and demeanor.
• Punctuality and meeting of deadlines is critical.