Jobs · Management · Mississippi

Beverage Cocktail Server - Full Time

Hollywood Casino Gulf Coast · Bay St Louis, MS · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, maybe Benefits, Pay, Schedule if present. Let's parse the posting. Content: Intro: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK." Then bullet list of duties (looks like responsibilities): - Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos - Promotes casino events and programs - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor - Maintains clean and stocked workstation Then "BRING US YOUR BEST. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." Then list of requirements: - Must be at least 21 years of age. - High school diploma or equivalent - Read, write legibly, understand and speak English - Excellent customer service/communication skills - Count money and change correctly - Know or is able to learn tray service, cocktail ingredients - Available to work required schedule which may include nights, weekends, holidays and overtime as needed - Must meet professional appearance standards as prescribed by company policy - Must be physically mobile with reasonable accommodation - Must be able to respond to visual and oral cues - Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time - Able to tolerate second-hand smoke, noise, bright lights - Able to work at a fast pace in often crowded/noisy environment - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces - Must successfully complete ServSafe Alcohol training certification course. Then "STAY IN THE GAME. FOLLOW US." etc about company description, then "Equal Opportunity Employer" boilerplate. We need to remove boilerplate: navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Also remove "Click HERE to discover how we empower team members..." maybe considered application instruction? It's a link to career growth; but it's not exactly application instruction. Might be considered promotional; but we can keep if it's substantive? It's about career growth; but it's generic. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Click HERE..." is likely an application instruction (link to learn more). Safer to remove it. Also remove "WE LOVE OUR WORK." maybe part of intro; but it's a heading? It's just a phrase. Could keep as part of About the role? It's not a heading. We'll keep as prose. We need sections: About the role (intro paragraph), Responsibilities (list), Requirements (list), Benefits? The posting mentions benefits: "Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment." Thus we have benefits info: day-one medical coverage, 401(k) matching, annual performance bonus, paid time off policy. Also wellness programs. So we can create a Benefits section with those specifics. Pay: The posting mentions "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." No specific salary range or numbers. So we should NOT create a Pay section because no specific pay info. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits we have specifics, so we can include Benefits. Pay we do not have specific numbers, so omit. Schedule: The posting mentions "Available to work required schedule which may include nights, weekends, holidays and overtime as needed" under requirements. That's a requirement, not a schedule section. So we do not create a Schedule section. Thus sections: About the role, Responsibilities, Requirements, Benefits. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat the job title as a heading (the page already shows it). No job title given in snippet, but we ignore. We must not put Job ID/requisition numbers as headings. We must preserve ALL substantive information; do not invent or summarize away detail. We need to ensure we keep all details from the posting, except boilerplate removed. Let's extract About the role prose: The initial paragraph(s) before responsibilities. Original: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. WE LOVE OUR WORK." We should remove the "Click HERE..." line (application instruction). Also maybe remove "WE LOVE OUR WORK."? It's not boilerplate but it's a tagline; could keep as part of About the role. It's substantive? It's just a phrase; but we can keep. We also need to remove duplicated lines: I don't see duplicates. Now Responsibilities list: we have bullet points as above. Requirements list: as above. Benefits: we need to list specifics: day-one medical coverage, 401(k) matching, annual performance bonus, paid time off (earned according to local policy and increases with length of employment), wellness programs (financial, physical, mental well-being). Also maybe "competitive Total Rewards package". We'll include those. We must not create a Benefits section with filler like "not specified". We have specifics. Now format:

    About the role

    WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. WE LOVE OUR WORK.

    Responsibilities

    • Provides personalized service and uses guest name
    • Resolves service problems according to guidelines
    • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
    • Promotes casino events and programs
    • Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
    • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
    • Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
    • Handles money according to procedure
    • Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
    • Maintains clean and stocked workstation

    Requirements

    • Must be at least 21 years of age.
    • High school diploma or equivalent
    • Read, write legibly, understand and speak English
    • Excellent customer service/communication skills
    • Count money and change correctly
    • Know or is able to learn tray service, cocktail ingredients
    • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
    • Must meet professional appearance standards as prescribed by company policy
    • Must be physically mobile with reasonable accommodation
    • Must be able to respond to visual and oral cues
    • Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
    • Able to tolerate second-hand smoke, noise, bright lights
    • Able to work at a fast pace in often crowded/noisy environment
    • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
    • Must successfully complete ServSafe Alcohol training certification course.

    Benefits

    • Day-one medical coverage
    • 401(k) matching
    • Annual performance bonus
    • Paid time off (earned according to local policy and increases

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