Beverage and Concessions Assistant Manager

About the role

Prairie Meadows is seeking a Concessions Assistant Manager to assist in overseeing all aspects of our quick service food outlets—The Paddock Grill & Deli, Prairie Coffee Company, Daily Double, Meadows Market, and Hotel Café.

Responsibilities

• Assist with hiring, training, coaching, and issuing discipline as needed, ensuring staffing levels meet budget requirements.
• Coordinate training programs for new employees on cash handling, food handling, storage, safety, and sanitation procedures.
• Engage with the operations floor during service by checking in with guests, monitoring food quality and presentation, and handling complaints and requests in a timely manner.
• Monitor staff sales activities, including POS register receipts, and investigate and report on shortages or overages from revenue locations.
• Assist with tracking revenues, payroll, food and beverage costs, and other expenses.

Requirements

• High school diploma.
• Minimum of two years of experience in food service or a related field, with at least one year of supervisory/management experience.
• Must be TIPS certified or able to pass the certification.
• Must have or be able to obtain Serve Safe certification or an industry-related certification.
• Experience with collective bargaining environments preferred.
• Strong organizational and training skills, as well as excellent customer service and people skills.
• Ability to communicate effectively, both verbally and in writing, with persons of diverse backgrounds.
• Able to lead and motivate a team to achieve goals.
• Knowledge of liquor handling laws pertaining to distribution, security, and management of minor employees.
• Knowledge of Iowa Department of Health laws and regulations.
• Working knowledge of Microsoft Office Suite and basic computer skills.
• Experience with inventory practices, labor/cost of goods analysis, and P&L statements.
• Ability to stand and walk for long periods of time.
• Must be able to lift 50 lbs. and push carts up to 150 lbs.

Schedule

Varied hours, including nights, weekends, and holidays.