Bertera Nissan Entry Level Service Advisor & Customer Representative

Responsibilities

• Greet customers and assist with scheduling appointments for service
• Communicate with customers to gather information about their vehicle's service needs
• Provide estimates for service costs and recommend additional services as needed
• Cook up with the service department to ensure work is completed on time
• Follow up with customers to ensure their satisfaction with the service provided
• Handle customer inquiries and concerns in a professional and timely manner
• Maintain a high level of product knowledge and stay up to date on industry trends and developments

Qualifications

• A high school diploma or GED is required; a college degree is preferred
• Previous customer service experience is preferred
• Strong communication and interpersonal skills are essential
• The ability to work in a fast-paced environment and multitask effectively is important
• Excellent organizational and time management skills are necessary
• Basic computer skills and familiarity with automotive service software are beneficial
• A willingness to learn and grow within the automotive industry is crucial

Pay

The position offers a competitive salary ranging from $54k to $65k, depending on experience, as well as benefits such as health insurance, paid time off, and opportunities for advancement within the company.