Bereichsleiter/Abteilungsleiter Logistik

About the role

The operational business unit is the heart of Amazon. This essential part of our company ensures that we can efficiently ship orders to meet customer demand. As an Area Manager, you ensure that all processes at your site function smoothly, allowing us to fulfill customer orders. You lead a team responsible for ensuring safety, efficiency, and top-notch quality of operations. Additionally, you oversee a series of projects across our entire network to enhance productivity.

Key job responsibilities

• Create, supervise, and foster a culture of safety and well-being
• Analyze and implement changes to maintain high quality and productivity continuously
• Oversee projects aimed at streamlining processes, optimizing productivity, and improving service quality for customers within your responsibility area
• Analyze shifts according to corporate guidelines and implement measures to improve Operational Excellence
• Collaborate with colleagues at leadership levels to unify shift procedures

A day in the life

You work in a shift-based environment at one of our sites, ensuring that the local processes are as productive as possible. Your primary focus is leading and fostering a safety culture and maintaining quality and performance standards of the work shifts. You also oversee process improvements in your area and organize their implementation. A typical workday can vary greatly and encompasses both routine team management and daily operational tasks, as well as process improvement and extensive operational tasks for emergencies. Additionally, you act as a role model and mentor for new managers.

About the team

The fulfillment of our customer orders (Customer Fulfillment or CF) began with Amazon. The Customer Fulfillment Team has transformed from a group of book sellers to a highly skilled global team that processes more than 1.5 million orders daily. This team forms the foundation of our business and has helped us expand into new regions and services. With the help of emerging technology, we continually search for ways to offer a larger and better selection of products – delivered quickly and affordably.

The CF team members ensure that our customers receive their orders with the speed we are known for. We work in fulfillment centers that form the core of Amazon's dynamic operation network. These centers are sometimes referred to as the "first mile" – here, most Amazon packages begin their shipping journey. We assist in managing a dynamic inventory and enable around-the-clock deliveries.

In our fulfillment centers, various employee groups are engaged. There are numerous opportunities for people with different skills. Some of us work with physical products. Others analyze data and help make intelligent business decisions across the organization.

Basic Qualifications

• Bachelor’s degree
• Leadership experience
• Relevant experience in communicating with various stakeholders, including colleagues and leaders
• Relevant experience using data or anecdotal evidence to support business decisions
• Advanced proficiency in written and spoken English and German

Preferred Qualifications

• Experience with Lean, Six Sigma, and Kaizen methodologies
• Experience working in another logistics field
• Experience using Microsoft Office Suite (Word, Excel, Outlook) in a professional setting

Benefits

Amazon is an equal opportunity employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.