Bereavement Coordinator

About the role

Coordinates the Grief Care Program and provides grief support services and follow-up to hospice family members and significant others.

Responsibilities

• Provide bereavement support to families through maintaining and monitoring the designated telephonic bereavement line, supportive phone calls, short-term grief counseling, referrals to additional resources, memorial services, support groups, and other Grief Care activities.
• Assess each family member and develop an individualized plan of care for the bereaved in conjunction with the hospice team.
• Create a calendar for Grief Care activities for the year.
• Plan and implement new programs for the hospice bereaved and the community.
• Work with Volunteer Coordinator in training bereavement volunteers in knowledge base and skills to provide meaningful support to families.
• Assist in the development of collaborative opportunities for volunteers, internships, and professional volunteers.
• Oversee all processes for the Grief Care program, including mailings, IDG preparation, and call scheduling and documentation.
• Provide debriefing and emotional support for hospice staff.
• Assure that a high standard of bereavement care is maintained through satisfaction surveys and audits.

Requirements

• Degree in Social Work, Counseling, or related field. Master’s Degree preferred.
• 2 years of grief-related work experience preferred.
• Proficient skill using a computer is required; Microsoft Office suite experience required.
• Must have reliable transportation.
• Must be sensitive to the needs of bereaved survivors and proactive in developing and providing appropriate services.

Benefits

• Competitive pay
• Generous paid time off programs
• Company-provided life insurance, short- and long-term disability
• Medical, dental, and vision coverage
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retirement savings plan
• Mileage reimbursement for work-related travel

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.