Bentley Service Concierge

Responsibilities

• Warmly greet clients upon arrival and manage the vehicle check-in process.
• Oversee timely and accurate vehicle receiving and delivery, ensuring 5-star customer service.
• Conduct walkarounds to identify service needs, document vehicle condition, and communicate findings.
• Provide clients with clear and engaging demonstrations of Bentley vehicle features, technologies, and system operations.
• Support the Service Advisors and Technicians by ensuring precise communication of customer concerns.
• Maintain exceptional showroom and service drive presentation standards.
• Ensure a seamless handoff when clients pick up their vehicles, including reviewing completed work and answering questions.
• Continuously stay updated on Bentley models, features, and technical innovations.
• Uphold brand values and deliver an elevated luxury experience.

Qualifications

• Prior experience in automotive service, product specialist, or luxury customer service roles preferred.
• Strong knowledge of vehicle systems, infotainment features, and modern automotive technologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work in a fast-paced, client-focused environment.
• Professional demeanor with exceptional attention to detail.
• Valid driver’s license with a clean driving record.

Benefits

• Most competitive salary in the industry.
• Medical, dental and vision plan.
• 401(k) savings plan.
• Accident & critical illness insurance.
• Paid vacation.
• Paid training.
• Employee Lease programs and much more.

Pay

Salary range: $20.00 to $25.00 depending on experience.

Schedule

Day shift
Monday to Friday
Weekends as needed

Work Location

In person