Benefits & Wellness Coordinator
About the role
The Benefits & Wellness Coordinator is responsible for coordinating administration of the City’s employee benefits programs, workers’ compensation cases, and wellness programs. This role ensures full compliance with all policies, rules, and laws, and provides excellent customer service to employees.
Responsibilities
- Reviews, monitors, and administers the City's benefits programs, including medical and dental insurance, HSA, HRA, and FSA accounts, short- and long-term disability, life insurance, Employee Assistance Program, and retirement plans.
- Coordinates and oversees daily processing and new benefit enrollments, COBRA, terminations, life event changes, beneficiaries, disability, accident, and death claims, and compliance testing.
- Ensures that programs and benefits are carried out in accordance with City policies, contracts, and rules, and state and federal laws, such as FMLA, PERA, workers’ compensation, life insurance payouts, and more.
- Designs and distributes materials for benefits orientations, open enrollment, and summary plan descriptions.
- Conducts orientation meetings with new employees to cover benefits options.
- Fully responsible for the annual benefits open enrollment process; prepares and delivers presentation and educational materials; coordinates open enrollment informational meetings; works with vendors for setting up and processing.
- Coordinates RFP processes as needed, including requesting and reviewing proposals, forming a review committee, and communicating with the City’s benefits broker and vendors.
- Coordinates meetings of the Benefits Committee each year, which includes reviewing insurance costs, analyzing data, and preparing materials.
- Meets with and educates retirees on benefits available after retirement and compliance requirements.
- Acts as liaison between employees and insurance carriers to resolve coverage or claims questions.
- Maintains up-to-date information on the Affordable Care Act and other relevant state and federal laws, and monitors the City’s benefits programs for compliance.
- Maintains compliance with PERA eligibility (retirement and disability).
- Evaluates and revises internal processes to reduce costs and increase efficiency.
- Conducts mandatory biennial data collection and submission of EEO-4.
- Administers the Public Safety Officer Benefit Reimbursement request process.
- Prepares and submits Affordable Care Act (ACA) 1095C and 1095B reports and downloads to the IRS.
- Maintains vendor compliance with City contracts and serves as liaison with vendors and insurance brokers.
- Coordinates and tracks employee leaves of absence and light-duty restrictions; prepares all associated paperwork and explains employee rights and responsibilities; keeps the supervisor informed as to the status of employee leaves and light-duty restrictions; works with HR Manager on escalated situations.
- Administers the employer’s responsibility for workers’ compensation insurance including ensuring completion of First Report of Injury forms and processing, managing injury on duty (IOD) for police, communicating with employees and supervisors, file maintenance, and coordination with Payroll to ensure proper payment per the program.
- Participates in Citywide Safety Committee and ensures compliance with OSHA records and reporting.
- Administers the City’s random DOT drug testing program for compliance with policies and law.
- Completes benefits surveys and prepare reports, analysis, and summaries obtained from the results.
- Coordinates a Wellness Committee which administers wellness programs and activities designed to improve employee health and wellbeing; responsible for budgeting for these programs.
- Maintains confidentiality of employee information and departmental records.
- Complies with Minnesota Data Practices Act and Health Insurance Portability and Accountability Act (HIPPA) regulations.
- Provides excellent customer service by offering accurate, thorough and timely information to City employees, ensuring an appropriate amount of empathy dependent on the situation.
- Afford assistance with research projects/assignments/related functions to meet HR initiatives.
Requirements
Minimum qualifications include a Bachelor's Degree in human resources, business administration, or related field, and four (4) years of experience in human resources, including benefits administration; or an Associate’s Degree and six (6) years of human resources experience, including benefits administration; or SHRM Certification and six (6) years of benefits administration experience. Demonstrated knowledge of employment laws, including, but not limited to, the Affordable Care Act, FMLA, ADA, FLSA, and applicable statutes. Proficiency in Microsoft Office products, including Word, Excel, Outlook, and HRIS database program. Demonstrated ability to maintain strict confidentiality and build trust.
Qualifications
Preferred qualifications include:
- Thorough knowledge and understanding of various benefit programs, FMLA, COBRA, Worker’s Compensation, and OSHA rules and regulations.
- Ability to communicate with employees and others in an effective, tactful and courteous manner.
- Strong organizational skills and the ability to balance multiple, competing priorities.
- Demonstrated ability to maintain confidentiality and apply discretion to work tasks and information.
- Ability to connect with employees and display support and empathy.
Skills & Abilities
Required skills and abilities include:
- Thorough knowledge and understanding of various benefit programs, FMLA, COBRA, Worker’s Compensation, and OSHA rules and regulations.
- Ability to communicate with employees and others in an effective, tactful and courteous manner.
- Strong organizational skills and the ability to balance multiple, competing priorities.
- Demonstrated ability to maintain confidentiality and apply discretion to work tasks and information.
- Ability to connect with employees and display support and empathy.
Benefits
The City of Bloomington offers the following benefits to regular, full-time employees:
- 10 days paid vacation per year
- 13 days paid personal leave per year
- 13 paid holidays per year
- 12 weeks paid parental leave
- Employee health and dental insurance
- Paid employee life insurance
- Paid employee disability insurance
- Employer/employee paid pension
- Deferred compensation
- Tuition assistance program
- Health club membership reimbursement
- Flexible spending account
- Employee Assistance Program
- Other optional benefits
- Great suburban location, on bus line
- Free employee parking (Union contracts may vary from the above list.)
Pay
The anticipated hiring range for this position is $90,796 – $98,205 annually. The full salary range for this position is $90,796 – $124,260 annually.
Schedule
This is a full-time position.