Benefits Technology Specialist

Responsibilities

• Configure, renew, and maintain employee benefits enrollment portals within a benefits administration or HRIS platform.
• Support open enrollment activities, including system setup, testing, validation, and ongoing maintenance.
• Investigate and troubleshoot enrollment issues, system discrepancies, and user concerns while identifying effective solutions.
• Ensure accurate data entry and maintenance of internal systems and records related to employee benefits.
• Follow established workflows, procedures, and project timelines to meet critical deadlines.
• Provide administrative and project support to the Benefits Technology and Benefits Administration teams.
• Assist with quality assurance testing and verification of benefit plan configurations within the enrollment systems.
• Communicate professionally with internal stakeholders and client contacts regarding enrollment-related questions and system updates.
• Maintain strict confidentiality of employee, client, and company information at all times.
• Adhere to company policies, procedures, and compliance requirements related to benefits administration and data handling.

Requirements

• 2+ years of administrative experience.
• Experience working with administrative technologies and HRIS systems.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Strong attention to detail and accuracy in data entry and record maintenance.
• Experience with benefits administration or benefits-related processes.
• Experience in HR, data entry, administrative support, or office administration.
• Ability to manage multiple deadlines in a fast-paced environment.
• Strong problem-solving skills to investigate and resolve system and enrollment issues.
• Professional communication skills for interacting with internal stakeholders and client contacts.
• Commitment to maintaining confidentiality and following established workflows and procedures.

Qualifications

• Experience with benefits administration software platforms is preferred.
• Customer service experience in an office or HR environment.
• Ability to support quality assurance testing and validation of system configurations.
• Capability to provide project support to Benefits Technology and Benefits Administration teams.
• Interest in building a long-term career path with opportunities for rapid advancement.
• Motivation to contribute to a growing organization and participate in an Employee Stock Ownership Plan (ESOP).

Benefits

• Medical, dental & vision coverage.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Pay and Schedule

• The pay range for this position is $18.00 - $21.00/hr.
• This is a Contract position based out of Albany, NY.
• The work schedule is Monday through Friday, typically between 8:00 or 9:00 AM and 5:00 or 6:00 PM.

About the Role

The Benefits Technology Specialist supports employee benefits administration and open enrollment activities during a seasonal assignment. This role focuses on configuring, maintaining, and supporting online benefits enrollment platforms while collaborating closely with internal teams, Human Resources professionals, and Benefits Administrators. The position is ideal for a detail-oriented, organized individual with experience in administrative technologies, HRIS systems, and Microsoft Excel, who can manage multiple deadlines in a fast-paced environment.

Location

This role is based in an upstate office environment, where the specialist works on computers using HRIS platforms, benefits administration systems, and Microsoft Office tools. The setting is professional and fast-paced, with regular collaboration across HR, benefits, and administrative teams.

Contact Information

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Equal Opportunity Employer

We are proud to be an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.