Benefits Specialist

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals, and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. Recognized as one of the Best Places to Work in Healthcare by Modern Healthcare and the first in the state to achieve Magnet with Distinction status for excellence in nursing care, Lexington Health delivers over 4,000 babies annually, performs more than 34,000 surgeries, and is the region's third-largest employer. The network also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

About the Role

Responsible for managing and administering employee benefit plans including enrollments, changes, and terminations according to plan provisions. Maintains employee benefit records and processes required documents through payroll and insurance providers to ensure accurate record keeping, proper benefit coverage, and deduction coding.

Responsibilities

• Day-to-day administration of employee benefits requests, issues, and resolutions, including assisting employees with the self-service portal.
• Counsel employees on plan provisions and administrative procedures to help them make informed benefit-related decisions across all levels of the organization.
• Serve as a resource to payroll, employees, recruiters, and HR Business Partners to ensure understanding of benefits, HR policies, and regulations.
• Facilitate the FML, STD, and LTD processes for managers, employees, and the FML vendor.
• Act as a point of contact to ensure employee understanding of benefit programs by generating communication and counseling employees/dependents as situations arise.
• Provide resolutions to employee complaints related to health and welfare plans; refer complex complaints to management as needed.
• Act as a liaison with various insurance carriers and foster effective relationships with client representatives.
• Perform HRIS data entry and system maintenance, including processing employee transactions and coordinating HRIS processes.
• Troubleshoot system errors and facilitate system processes in coordination with the IS team and carrier representatives.
• Process monthly billings from insurance providers, review for accuracy, and resolve discrepancies with carriers or payroll.
• Assist with annual benefits open enrollment and preparation of annual compliance reports.
• Provide feedback and plan analysis to drive positive results for future benefit strategies.
• Conduct New Hire Benefit Orientation presentations and Q&A sessions.
• Perform all other duties as assigned.

Requirements

• Minimum Education: High School Diploma or Equivalent.
• Minimum Years of Experience: 2 years in Human Resources employee benefits administration.
• Knowledge and experience with HRIS systems and workflow processes.
• Knowledge of large comprehensive medical, dental, STD, LTD, FML, Flex Spending accounts, life insurance plans, retirement, and 401k plans.
• Proficiency with Microsoft Office Suite.

Benefits

• Day ONE medical, dental, and life insurance benefits.
• Health care and dependent care flexible spending accounts (FSAs).
• 403(b) match plan with dollar-for-dollar matching up to 6% from day one.
• Employer-paid life insurance equal to 1x salary.
• Optional supplemental life insurance up to 3x salary at low-cost premiums.
• Adoption assistance.
• Employer-paid short-term and long-term disability coverage after 90 days of eligible employment.
• Tuition reimbursement.
• Student loan forgiveness.

Schedule

Full-time, day shift: 8:30 AM – 5:00 PM.