Benefits Specialist

About the role

Our client is seeking a fully bilingual Benefits Specialist (English/Spanish) to join their growing HR team in Dallas. This is a great opportunity for someone with benefits administration experience who enjoys helping employees, working with vendors, and ensuring benefit programs run smoothly. The company offers a collaborative, family-oriented culture where employees work together, support one another, and take pride in being team players.

Responsibilities

• Administer and support employee benefit programs including medical, dental, vision, life insurance, FSA, retirement plans, stock purchase plans, and leave programs
• Serve as the primary point of contact between employees and third-party benefit vendors
• Assist employees with benefit enrollments, qualifying life events, and benefit-related questions
• Manage leave administration, including tracking employee leaves, communicating updates, monitoring approvals and denials, and ensuring employees remain compliant throughout the process
• Audit 401(k) activity, contribution updates, payroll deductions, delinquent loans, and benefit records for accuracy
• Reconcile reports and ensure benefit information matches vendor documentation, including Charles Schwab reporting
• Investigate and resolve payroll deduction discrepancies
• Generate benefit reports and assist with annual audits and compliance-related filings
• Process benefit invoices and coordinate with Accounts Payable for timely payment
• Support new hire onboarding and open enrollment activities
• Maintain accurate benefit records within HRIS and payroll systems
• Assist with PTO administration and tuition reimbursement programs
• Communicate professionally with employees across multiple states regarding benefits and leave programs

Qualifications

• Fully bilingual in English and Spanish (required)
• 1-2+ years of benefits administration, benefits coordination, or HR experience
• Strong Microsoft Excel skills, including VLOOKUPs, formulas, and data auditing
• Experience working with employee leaves, benefit enrollments, payroll deductions, or retirement plans preferred
• Understanding of multi-state employee populations is a plus
• Strong attention to detail and organizational skills
• Excellent communication skills with both employees and vendors
• Ability to manage multiple priorities and maintain confidentiality

What We're Looking For

• Detail-oriented and highly organized
• Strong customer service mindset
• Comfortable communicating by phone and email
• Dependable, hardworking, and proactive
• Ability to manage a high volume of employee leave and benefits-related activities

Schedule & Work Environment

• Hybrid schedule with in-office days Tuesday and Wednesday
• Start time between 7:00 AM and 8:00 AM
• End time between 3:30 PM and 4:30 PM
• 30-minute lunch
• Collaborative, family-oriented team environment