Benefits Program Manager

About Us

Since 1909, NGL Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance, and peace of mind to lead a life filled with confidence, dignity, and grace. NGL's Core Values—integrity, dependability, collaboration, compassion, and growth—are a foundation of our company and help build interactions with our policyholders, partners, funeral homes, and each other.

We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer Employee Resource Groups for employees to get involved, learn, network, and access professional and personal development opportunities.

Work Environment

NGL offers a flexible work environment where employees can work fully remote, hybrid, or onsite at our Madison, Wis. office. This position is hybrid, requiring 10 days in office per month. We support virtual working arrangements in certain states outside of WI.

Schedule

Twenty (20) hours per week, Monday through Friday from 10 a.m. to 2 p.m.; or as needed for department coverage.

Responsibilities

• Lead the development of new initiatives to establish competitive and cost-effective benefits programs.
• Develop a competitive benefits strategy that attracts and retains top talent.
• Direct planning with brokers on benefits design, new initiatives, presentations, and communications.
• Forecast benefit costs, analyze utilization data, and advise senior leadership on benefits improvements, additions, issues, and transitions.
• Oversee the annual benefit plan renewal activities and support open enrollment.
• Develop policies and procedures for benefit and welfare program administration.
• Responsible for escalated and complex benefits issues.
• Monitor COBRA program while staying current on COBRA and HIPAA regulations.
• Partner with Payroll on ACA requirements to ensure compliance with regulations.
• Ensure timely and accurate completion of compliance testing.
• Oversee the operational effectiveness of benefit administration, retirement programs, operations, company policies, data accuracy, and overarching compliance.
• Ensure compliance with federal, state laws, ERISA, the NGL Board Resolutions Employee Retirement Income Security Act (ERISA), and the Affordable Care Act (ACA).
• Join quarterly EBAC (Employee Benefits Advisory Committee) meetings and collaborate with internal and external counsel on amendments and restatements to plan documents.
• Identify compliance risks and implement corrective actions as needed.
• Manage relationships with third-party administrators, auditors, and benefits consultants.
• Administer and oversee retirement programs, including 401(k) and pension plans.
• Ensure proper plan operations in accordance with plan documents and regulatory requirements.
• Monitor plan performance and partner with administrator on plan enhancements.
• Manage annual 401(k) and pension plan audits, including preparation of audits and responses to auditor requests.
• Oversee retirement compliance testing, including 401(k) nondiscrimination testing (NDT).

Requirements

• Ability to communicate clearly and effectively, both orally and in writing, with NGL employees, management, retirees, and third-party vendors.
• Proven hands-on experience and broad knowledge of employee benefits.
• Knowledgeable of Medicare, medical supplement plans, and pension plans.
• Knowledge of ERISA, ACA, and HIPAA regulations.
• Ability to read, understand, and interpret benefit plan documents.
• Ability to work independently and in a team environment.
• Ability to maintain effective working relationships with employees, management, and retirees through tact, good judgment, responsiveness, and follow-through.
• Ability to demonstrate initiative and sound judgment.
• Must be able to maintain confidentiality at all times.
• Effective and thorough research, analytical, and problem-solving skills.
• Strong attention to detail with the ability to manage complex, deadline-driven processes and projects.
• Experience working with HRIS, benefits administration, payroll, and electronic record systems.

Qualifications

• Preferred: Bachelor's degree in Human Resources, Business, or other relevant field.
• Required: Certified Employee Benefit Specialist (CEBS).
• A minimum of ten years of progressive experience in benefits administration with direct knowledge of retirement plans and benefits compliance.