Benefits Program Manager

Purpose Statement/Position Summary

The Benefits Program Manager is responsible for the development, administration, and continuous improvement of CHLA’s benefits and retirement programs. This role ensures that all benefit offerings, including health and welfare plans, retirement programs and ancillary benefits are compliant, competitive, cost-effective, and aligned with CHLA’s priorities. The Benefits Program Manager partners with internal stakeholders, external vendors, and cross-functional teams to optimize program performance, enhance the team member experience, and ensure consistent, high-quality service delivery.

Required Minimum Qualifications/Work Experience

• 8+ years of experience in benefits administration, including retirement plan operations.
• Experience in large or complex benefit administration.
• Demonstrated knowledge of ERISA, retirement plan compliance, and health/welfare regulations.
• Experience managing vendors and external partners.

Education/Licensure/Certification

• Required: Bachelor’s degree in human resources, Business Administration or related field or equivalent combination of relevant education and experience may be considered.
• Preferred: Certification such as Certified Employee Benefits Specialist (CEBS), Professional in Human Resources (PHR), or Senior Professional in Human Resources (SPHR).