Benefits Partner

Key Responsibilities

• Administration of employee benefits, document processing, reporting, billing, and collaboration with external vendors to ensure seamless operations.
• Review and validate monthly premium statements for all group insurance policies, ensuring accurate reconciliation with employee benefit elections.
• Benefits administration, including enrollments, COBRA compliance, terminations, updates, beneficiary designations, disability claims, and accident and death benefits.
• Empowers members with a comprehensive understanding of our total benefits package, providing clear guidance on plan provisions to support informed decision-making.
• Serve as first point of contact for employee inquiries regarding benefit programs, ensuring clear communication and thorough resolution while acting as a liaison with insurance carriers.
• Maintain compliance with ERISA, HIPAA, COBRA, ACA, and other relevant regulations, ensuring adherence to legal requirements in all aspects of our benefit programs.
• Manage daily tasks and notifications within Workday, ensuring timely and accurate benefits administration.
• Maintain comprehensive benefit trackers to support efficient record-keeping.
• Administer the claims process for supplemental benefits, ensuring compliance and resolution.

Knowledge & Skills

• Thorough understanding of employee benefits administration, best practices, and compliance with federal, state, and local employment laws and regulations, ensuring adherence to all applicable policies.
• Possess a keen attention to detail, ensuring accuracy and precision in all aspects of benefits administration, compliance, and employee communication.
• Exhibit exceptional organizational skills, efficiently managing tasks, priorities, and documentation to support seamless benefits administration and compliance.
• Demonstrate exceptional verbal and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions.
• Demonstrate a proactive and independent approach, taking initiative to drive tasks forward and resolve challenges efficiently.
• Strong time management skills with a proven ability to meet deadlines efficiently.
• Proficient in HRIS and benefit systems, with the ability to quickly learn new platforms as needed.
• Proficient with Microsoft Office Suite or related software with a heavy emphasis on Excel.

Education/Experience

• Bachelor’s degree in human resources, business administration, or finance, or equivalent experience in employee benefits coordination and administration.
• Minimum 3 years of experience in employee benefits coordination and administration.
• Certified Employee Benefit Specialist (CEBS) or other industry-related designation preferred.
• Experience with Self-funded group medical plan, highly preferred.
• Experience in Workday is preferred.

Benefits

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Career Growth and Development Opportunities