Benefits Partner
Your Opportunity, Your Team: The Benefits Partner supports QVC, reporting to the Manager, Leave and Accommodations, and helps deliver benefits administration and team member support across health, wellness, and related HR programs. You'll help create a strong team member experience by supporting daily benefits operations, partnering with vendors, and resolving issues with accuracy, responsiveness, and care.
About the role
This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: NJ, PA, DE. Relocation assistance is not available for this role.
Responsibilities
- Support the daily execution of QVC's benefits administration across health and welfare programs
- Assist in the administration of leave and accommodation programs, including coordination with internal partners and external vendors
- Monitor vendor service levels and support issue resolution to help improve team member experience and operational effectiveness
- Partner with Payroll and HR Operations to support accurate deductions, contributions, billing, invoicing, and benefits processing
- Respond to team member questions and help resolve benefit-related issues with a service-oriented approach
Requirements
- 3+ years of relevant experience in benefits administration, total rewards, HR operations, or a related area
- Experience supporting employee benefits programs and working with vendors, recurring processes, or compliance-driven activities
- Leave of absence and accommodation experience is strongly preferred
- Working knowledge of HR systems such as Workday, ADP, ServiceNow, or similar platforms
- Strong attention to detail and ability to manage sensitive information with accuracy
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field, or equivalent professional experience
Benefits
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.