Benefits Operations Specialist

Key Responsibilities

• Benefits Administration Support (80%): Manage day-to-day benefits administration for employee benefits, including health & welfare, dental, vision, retirement, wellness, and other applicable programs.
• Serve as the first point of escalation for People Operations for employee benefits inquiries and processes for AMR and global benefits programs, delivering expert guidance on plan options, coverage details, compliance, and claims processes.
• Conduct regular audits of benefits data, payroll deductions, and enrollments to ensure accuracy and compliance with company policies and regulations.
• Partner with third-party vendors to ensure smooth benefits processing, issue resolution, and compliance with contractual obligations.
• Support the Total Rewards COE to maintain compliance with federal, state, and local regulations related to benefits administration, including health and welfare, retirement, and wellness plans.
• Consult with People Partners and Org Partners on escalated employee benefit or leave situations, offering guidance, standardized approaches, and best practices.
• Maintain AMR region and global benefits programs by creating and updating Employee Self-Service support and the P&C knowledge base.
• Keep up to date documentation on benefit plans, policies, and procedures, ensuring that all materials are compliant with relevant laws and regulations.
• Deliver new hire orientation and design and deliver employee benefits education materials and communications to increase program understanding and utilization.
• Continuously evaluate benefits processes to identify opportunities for automation and process optimization.
• Program Management / Project Support (20%): Key stakeholder for new projects, translating new benefits, leave and/or compliance needs for project implementation or operationalization.
• Lead and coordinate various benefits-related programs, such as annual open enrollment, vendor / plan implementations, ensuring timely completion and quality standards.
• Oversee the integration of benefits data across multiple systems, ensuring accuracy, consistency, and security.
• Collaborate with IT and other stakeholders to identify system requirements, troubleshoot issues, and implement solutions to optimize data flow and accessibility.
• Develop project plans, establish milestones, allocate resources, and monitor progress to achieve project objectives effectively.
• Lead the end-to end project management or support benefits-related system migrations, integrations, and technology implementations to streamline processes and improve efficiency.

Requirements

• Strong working knowledge of US benefits, leave of absence programs and compliance requirements.
• Prior working knowledge of Canada / LATAM benefits would be an advantage.
• Workday experience desirable.
• 5+ years of experience working in benefits.

Compensation

This position offers an annual base salary typically between $ 87,000 and $ 113,000.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Traditional and Roth 401(k) Plans
• Flexible Spending Accounts
• Employee Share Purchase Plan (ESPP)
• Basic and Additional Life Insurance
• Disability Coverage
• Adoption and Surrogacy Assistance
• Tuition Reimbursement Plans
• Commuter Benefits
• Paid Time Off
• Paid Holidays
• Bereavement Leave
• Paid Parental Leave
• Wellness Programs
• Health Savings Account Plans
• Access to Expert Medical Opinions
• Identity Theft Protection
• Breast Milk Delivery to Nursing Mothers on Business Travel
• Access to a Group Legal Plan
• Donations Matching Programs
• Employee Product Discounts
• Access to Auto, Home, and Pet Insurance

About the Role

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Foster trust and transparency with key internal stakeholders by maintaining proactive, open lines of communication with the Employee Care, Employee Relations, and leadership teams.