Benefits Operations Specialist

BENEFITS

Benefits Operations Specialist

• Professionally handle email inquiries from other team members and external contacts.
• Process daily files and perform updates in the internal benefits system.
• Process daily enrollments with insurance carriers and other third parties.
• Support data entry initiatives including daily tasks and project-related efforts.
• Perform timely resolution departmental tickets related to data entry and eligibility.
• Process inbound payments in a timely and organized manner.
• Process inbound forms and mail requests.
• Maintain files of processed requests either of a paper or digital format with precise organization and accuracy.
• Handle inbound mail related to benefits administration for Baker Tilly Vantagen clients and their members.
• All other duties as assigned.

Qualifications

• Associates degree preferred, 2 years experience accepted in lieu of degree.
• Proficiency with MS Office, specifically Excel, Outlook, and Word.
• Excellent customer service and problem solving skills.
• Exceptional organizational and communications abilities (written and oral).
• Ability to meet deadlines and manage the daily slate of work deliverables to completion.
• Ability to take direction and perform well in small work groups/teams.
• A valid driver’s license is required for minimal travel using a personal vehicle.

Work Location

Full time on-site in our Clarks Summit Location.

Pay

The pay rate range for this job position is $15.97 to $28.25.

Schedule

Full time on-site in our Clarks Summit Location.