Benefits Manager

About the role

Ria Money Transfer, a business segment of Euronet Worldwide, Inc., is seeking an experienced and customer-focused Benefits Manager to lead the strategy, administration, and continuous improvement of our U.S. employee benefits programs. Reporting to the Director of Total Rewards, you'll play a critical role in delivering competitive, compliant, and employee-centric benefits that support our people and our business.

Responsibilities

• Manage all U.S. health and welfare benefit programs, including medical, dental, vision, life insurance, disability, voluntary benefits, and leave programs.
• Administer retirement programs, including 401(k), and partner with plan providers to ensure effective governance and employee engagement.
• Evaluate market trends and benchmark programs to ensure our benefits remain competitive and aligned with company philosophy.
• Develop recommendations for new or enhanced benefits based on employee feedback, utilization, market data, and business needs.
• Manage annual Open Enrollment, including project planning, communications, systems readiness, testing, and employee support.
• Serve as the primary relationship manager for benefits brokers, insurance carriers, retirement providers, leave administrators, and other external partners.
• Lead vendor performance reviews and hold partners accountable to established service levels.
• Support annual renewals, RFPs, contract negotiations, and implementation of new programs or vendors.
• Ensure accurate and timely administration of all benefit plans throughout the employee lifecycle.
• Partner closely with HR Operations, Payroll, Finance, and HRIS teams to maintain accurate data and seamless administration.
• Resolve complex employee benefits issues with professionalism, empathy, and urgency.
• Develop and maintain benefits policies, procedures, documentation, and governance practices.
• Ensure compliance with applicable federal and state regulations, including ERISA, ACA, COBRA, HIPAA, FMLA, Section 125, and other applicable laws.
• Coordinate required filings, notices, audits, and annual compliance activities.
• Partner with Legal and external advisors to monitor legislative changes and recommend appropriate program updates.
• Analyze utilization, participation, claims, and vendor performance data to identify trends and opportunities.
• Develop dashboards and reporting to support leadership decision-making.
• Continuously improve processes through automation, technology, and operational excellence.
• Partner with HRIS teams to optimize benefits administration systems and employee self-service capabilities.

Requirements

• Bachelor's degree in Human Resources, Business, Finance, or a related field, or equivalent experience.
• 5–8+ years of progressive experience managing U.S. employee benefits.
• Strong knowledge of health and welfare plans, retirement programs, leave administration, and applicable U.S. benefits regulations.
• Experience leading Open Enrollment from planning through execution.
• Demonstrated success managing benefits vendors, brokers, and carrier relationships.
• Strong analytical skills with experience using data to inform decisions and improve programs.
• Experience working with HRIS and benefits administration platforms such as Workday, ADP, UKG, Dayforce, or similar systems.
• Exceptional project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Outstanding communication and relationship-building skills with the ability to explain complex benefits topics to diverse audiences.
• High attention to detail and commitment to delivering an exceptional employee experience.

Preferred Qualifications

• CEBS, CBP, PHR, SHRM-CP, or similar professional certification.
• Experience supporting employees across multiple states.
• Experience participating in vendor selection, RFPs, and implementation projects.
• Experience working in a fast-growing technology, SaaS, fintech, or multinational organization.

Benefits & Perks

• Medical, Dental & Vision Insurance
• 401K Plan with Match
• Employee Stock Purchase Plan
• Paid Vacation / Sick Leave
• Hybrid Work Schedule
• Tuition Assistance
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this Exempt role ranges from ($135,000 USD to $165,000 USD). Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.

In addition, Ria Money Transfer offers comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more.

Ria Money Transfer is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at hrusa@riamoneytransfer.com.

To learn more about the company, visit our website at: http://www.riamoneytransfer.com/.