Benefits Manager (86003)

Job Summary

The Benefits Manager is responsible for the day-to-day administration, compliance, and continuous improvement of the Company's employee benefits and retirement programs.

Responsibilities

• Lead, coach, and develop a team of benefits professionals.
• Partner with Human Resources, Payroll, Finance, and other internal stakeholders to ensure seamless benefits administration and issue resolution.
• Identify opportunities to improve team efficiency through process enhancements, documentation, and standard operating procedures (SOPs).
• Support open enrollment planning, employee communications, and cross-functional benefits initiatives.

Retirement Administration

• Oversee administration of the Company's 401(k) and retirement programs, including eligibility, enrollments, loans, distributions, and participant support.
• Coincide with retirement plan providers to ensure accurate payroll feeds, reconciliations, and compliance.
• Support retirement plan audits, testing, and required reporting.

Benefit Vendor and Carrier Administration

• Oversee administration of all health and welfare benefit programs, including medical, dental, vision, life, disability, voluntary benefits, and leave programs.
• Manage relationships with brokers, carriers, third-party administrators, and other benefit vendors to ensure quality service and issue resolution.
• Oversee benefit enrollments, life events, eligibility changes, open enrollment, and HRIS benefits administration.
• Ensure accurate carrier billing, payroll deductions, and benefit reconciliations.
• Support implementation of new benefit programs, system enhancements, and process improvements.

Compliance and Reporting

• Ensure compliance with applicable federal and state regulations, including ACA, ERISA, COBRA, HIPAA, FMLA, and other benefit-related laws.
• Coincide with regulatory filings, audits, and reporting requirements, including Forms 1095-C and 5500.
• Maintain accurate documentation, perform regular audits, and monitor legislative changes impacting employee benefits.
• Develop reports and metrics to support operational decision-making and continuous improvement.

Qualifications

• Required:
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 5+ years of progressive employee benefits administration experience.
• 2+ years of leadership or supervisory experience.
• Strong knowledge of employee benefits, retirement administration, and benefits compliance.
• Experience with HRIS and benefits administration systems (ADP, UKG, PlanSource, or similar).
• Strong analytical, organizational, and communication skills.