Benefits & Leave Specialist

About the role

Elara Caring is seeking a Benefits & Leave Specialist to support its mission of providing high‑quality, home‑based care to more than 60,000 patients daily. In this role you will develop and support a compassionate team of healthcare providers, serving as a primary resource for employee benefits and leave programs while maintaining confidentiality and partnering with multiple internal and external stakeholders. You will report to the Senior Manager, Leave & Benefits.

Responsibilities

• Serve as a primary resource for team‑member benefits and leave inquiries, providing education and support across health, retirement, voluntary benefits, and leave programs.
• Administer benefit enrollments, eligibility, life events, Open Enrollment, FMLA, ADA accommodations, personal leave, and state leave programs.
• Manage leave documentation, eligibility, deadlines, accommodations, and return‑to‑work activities.
• Reconcile benefit billing, payroll deductions, enrollment, eligibility, and vendor data, resolving discrepancies with internal teams and vendors.
• Use Workday, vendor systems, and Excel to maintain records, analyze data, support reporting, and identify process improvements.
• Support ACA, COBRA, ERISA, FMLA, ADA audits, reporting, communications, and other compliance requirements.
• Partner with Payroll, Finance, HRIS, People Partners, Legal, leaders, and vendors to resolve issues and support benefit and leave programs.
• Maintain confidentiality, support Elara Caring policies and priorities, and perform other duties as assigned.

Requirements

• Reading, writing, and math skills typically obtained from a high school diploma or GED.
• Associate’s degree or coursework in Human Resources, Business Administration, Healthcare Administration, or a related field (preferred).
• Minimum of three (3) years of experience in Human Resources, Benefits Administration, Leave Administration, Employee Services, Customer Service, healthcare administration, or a related field.
• Experience navigating HRIS, case‑management, and benefit‑vendor systems.
• Experience providing customer service in a fast‑paced environment (preferred).
• Experience utilizing HRIS, CRM, or case‑management systems (preferred).

Benefits

• Collaborative work environment.
• Competitive compensation package.
• Tuition reimbursement for full‑time staff and continuing‑education opportunities at no cost.
• Opportunities for advancement.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) with employer match.
• Paid time off, paid holidays, family and pet bereavement leave.
• Pet insurance.
• Access to a broad range of additional benefits – see Elara Caring Benefits for details.