Benefits & Leave Specialist

We are looking for a Benefits Specialist to support benefits administration for a social care/services organization in Raleigh, North Carolina. This is a long-term contract position.

About the role

Focus on coordinating employee benefit programs, reviewing plan activity, and helping ensure accurate and timely support for leave and benefits-related matters. The ideal candidate brings strong knowledge of compensation and benefits practices, careful analytical skills, and the ability to manage sensitive information with professionalism.

Responsibilities

• Administer day-to-day benefits activities, ensuring employees receive accurate guidance on available programs and enrollment processes.
• Coordinate benefit-related communications and serve as a point of contact for questions involving coverage, eligibility, and plan changes.
• Review benefits data and documentation to identify discrepancies, support reporting needs, and maintain accurate records.
• Assist with leave administration, including FMLA-related tracking, documentation, and follow-up with employees and internal stakeholders.
• Support compensation and benefits processes by helping monitor plan participation, policy compliance, and employee transactions.
• Partner with internal teams and external vendors to resolve benefit issues and improve the overall employee support experience.
• Prepare summaries, reports, and analysis related to benefits utilization, plan activity, and administrative trends.

Requirements

• Experience working in benefits administration, benefits coordination, or a closely related human resources function.
• Knowledge of compensation and benefits practices, including employee benefit programs and plan administration.
• Ability to analyze benefits information, interpret records accurately, and identify issues requiring follow-up.
• Familiarity with FMLA processes and the handling of leave-related documentation.
• Strong communication skills with the ability to explain benefits information clearly and professionally.
• High level of accuracy, organization, and discretion when managing confidential employee information.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.