Jobs · Customer Service · Wisconsin

Benefits HR Generalist

Alto-Shaam, Inc. · Menomonee Falls, WI · 3 wk ago
Customer ServiceFull-time

Job Description

The Benefits HR Generalist is the primary administrator of Alto-Shaam’s benefits programs, and compliance function. This role manages relationships with all benefits brokers (health, 401K, wellness), and ensures the organization remains compliant with federal, state, and local regulations.

  • Benefits Management - Own the design, implementation, and ongoing administration of all employee benefit programs (health, dental, vision, life, disability, wellness)
  • Manage relationships with all benefits brokers and vendors — health, 401K, and wellness
  • Partner with brokers to analyze cost trends, conduct annual plan reviews, and evaluate market competitiveness
  • Collaborate with leadership to align benefits strategy with business objectives and budget
  • Oversee open enrollment planning, communication, and execution
  • Manage all benefits changes including new hire enrollments, qualifying life events, and terminations

Compliance

Ensure compliance with all federal, state, and local employment regulations (ERISA, COBRA, ACA, FMLA, FLSA, etc.).

  • Own Form 5500 filing coordination and annual plan compliance audits
  • Maintain accurate and audit-ready benefits and payroll records
  • Monitor 401K and pension plan compliance in partnership with plan administrator and auditors
  • Stay current on regulatory changes and proactively update processes, plans, and communications

International Benefits Management and Payroll Delivery Partner

  • Serve as the primary point of coordination for international HR service providers and vendors
  • Manage vendor contracts, SLAs, and performance reviews in partnership with HR leadership
  • Ensure international employee onboarding, offboarding, and data accuracy are maintained across systems
  • Support coordination of international payroll delivery through external HR providers
  • Auxiliary support for monitoring vendor agreements, SLAs, and employee data accuracy for international staff
  • Partner with external benefits and payroll vendors and Finance to ensure accurate and timely international delivery
  • Primary backup for end to end payroll processing

Qualifications

  • EDUCATION / SKILLS REQUIRED:
    • Required
    • Bachelor’s degree in Human Resources, Business, Finance, or related field
    • 3+ years of benefits administration and payroll processing experience
    • Intermediate to advanced knowledge of employee benefits programs (health, retirement, wellness)
    • Working knowledge of payroll processing, tax withholding, and payroll compliance
    • Familiarity with ERISA, ACA, COBRA, Form 5500, and related regulations
    • PREFERRED
    • Experience managing broker relationships and conducting annual RFP/renewal processes
    • Knowledge of international payroll and global benefits administration
    • CEBS (Certified Employee Benefit Specialist) or CPP (Certified Payroll Professional) designation
    • Experience with ADP, Paylocity, or similar payroll/HRIS platforms
  • COMPETENCIES
    • Highly organized with strong attention to detail and deadlines
    • Process-driven — able to build, document, and continuously improve operational workflows
    • Discreet and trustworthy in handling sensitive employee and financial data
    • Collaborative partner to Finance, HR leadership, and external vendors

Additional Information

For more information about our benefits, job duties, and company values, go to By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

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