Benefits Education & Enrollment Associate

About the company

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

About the role

Working within a service team of Account Managers, Account Executives, Account Coordinators, Marketing Analysts, and others, along with consultants/sales producers, the Benefits Education & Enrollment Associate plays a key role in delivering a client experience that achieves the quality and service standards developed by the agency. The Benefits Education & Enrollment Associate is responsible for leading open enrollment and education meetings, both virtually and onsite. This position is also responsible for recording open enrollment videos in English and Spanish as requested by clients. This position will maintain a small book of business of mostly mid-market accounts, which includes performing client service activities throughout the year. The position also requires timely and accurate documentation in agency management systems. The Benefits Education & Enrollment Associate will visit clients onsite to provide HUB Q&A office hours as well as new hire orientations.

Qualifications

• At least 3 years of employee benefits experience, to include group medical, dental, vision, life, disability, and ancillary products
• Experience with self-funded plan a plus
• Well versed in customer service
• Excellent verbal and written communications
• Proficient in computer software applications such as Excel, Word, Outlook, Teams, and Adobe
• Experience with BenefitPoint ImageRight helpful
• Bilingual in English and Spanish required
• Texas General Lines Life & Health insurance license, to be obtained within sixty days of employment and maintained throughout employment

Benefits

• Structured training, licensing support and ongoing development opportunities designed to accelerate your career
• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

Schedule

This is a hybrid role, requiring three days per week in the office.