Benefits Counselor Floater
St. John's Community Health · Los Angeles, CA · 1 mo ago
Business DevelopmentFull-time
Benefits
- Free Medical, Dental & Vision
- 13 Paid Holidays + PTO
- 403 (B) retirement match
- Life Insurance, EAP
- Tuition Reimbursement
- SEIU Union Flexible Spending Account
- Continued workforce development & training
- Succession plans & growth within
Qualifications
- High School Diploma (required)
- Certified Applicaiton Assistant (CAA Certificate) - Preferred
- Two years CAA experience - Preferred
- Bilingual English/Spanish (Required)
- Familiar with Medi-Cal, Covered Ca
- EHR- Electronic Health Record (Required)
- PMS- Practice Management System (Required)
Essential Duties And Responsibilities
- Assists patients in completing applications and forms for private and Med-Cal, as well as other County or State health insurance programs.
- Attends trainings for Medi-Cal updates, and all other applicable trainings as directed by supervisor.
- Attends meetings as required for updates and as directed by supervisor.
- Completes production reports, Med-Cal reports, Communication Sheets, PCP changes and tracking, and all other applicable reports.
- Collaborates with all state and county programs in an efficient manner.
- Creates positive and professional environment—in-person and telephonically, with patients, colleagues, and external relations.
- Demonstrates understanding of SJCH policies and procedures.
- Drafts positive and professional written communication/correspondence as necessary.
- Edicates patients about health insurance enrollment process and programs.
- Electronic Health Record (EHR) inputting prescriptions and patient’s chart.
- Handles Medi-Cal and other renewals on an annual basis (or as proscribed) to retain coverage.
- Handles patients who do not qualify with care and empathy.
- Keeps up with changes in programs as appropriate.
- Practice Management System (PMS) Registration, Scheduling and Billing.
- Processes applications and verifies eligibility during the patient visit.
- Works with clinicians to identify and qualify patients for financial assistance programs.
- Performs other duties as assigned.