Benefits Coordinator

Join the Town of Shrewsbury, a full-service local government driven by high performance and creativity, as a Benefits Coordinator. You’ll be part of an excellence-driven HR team that values innovation, efficiency, and employee success.

About the role

In this pivotal role, you’ll help employees and their families access the benefits they need every day. You’ll work closely with the Human Resources Manager, Assistant Human Resources Manager, and Human Resources Coordinator to build a modern, forward-thinking HR team.

Responsibilities

• Assist employees with enrolling in benefits during hire, open enrollment, and qualifying life events.
• Prepare, maintain, and reconcile insurance records.
• Enter data for payroll deductions, coordinate deposits for over-the-counter payments, and pay monthly premiums through Accounts Payable.
• Provide information to employees and retirees over the phone, email, and in person.
• Assist the HR team with other projects and tasks as needed.

Requirements

• An Associate’s degree and two years of experience in employee benefits or human resources, or an equivalent combination of education and experience.
• Strong knowledge of state and federal laws and regulations pertaining to health and life insurance.
• Excellent attention to detail, communication, organization, and customer service skills.
• Prior municipal experience (especially working with MUNIS) preferred.
• Working knowledge of accounting and payroll workplace practices.

Benefits

• Robust health insurance.
• Paid family medical leave.
• Generous paid time off.

Why Shrewsbury?

• Comprehensive Benefits: Enjoy a full suite of benefits designed to support you and your family.
• A Culture of Excellence: Be part of a high-performing HR team in a modernized, strategic municipal government.
• Innovation & Impact: Help drive HR modernization efforts that enhance employee experience and organizational success.

Initial review of applicants will begin on August 21, 2026.