Benefits Coordinator

About the Role

The Benefits Coordinator administers and communicates associate benefit programs to ensure a positive associate experience while maintaining compliance with company policies and regulatory requirements. This role manages benefits enrollments and changes, serves as a key point of contact for associate benefit inquiries, coordinates with benefit vendors, and supports reporting, audits, wellness initiatives, and open enrollment activities. The Benefits Coordinator also provides backup payroll support related to benefit deductions and maintains accurate records across multiple HR systems.

Responsibilities

• Administer associate benefit enrollments, changes, terminations, and HSA updates with accuracy and timeliness.
• Maintain benefits, employment, and compensation records in HRIS, Oracle ERP, and Dayforce.
• Serve as liaison between associates and benefit providers, resolving issues and answering inquiries.
• Provide backup support to payroll to ensure accurate benefit deductions and contributions.
• Prepare and distribute compliance notices, including COBRA and Life Port/Conversion.
• Assist with wellness program administration, communications, and incentive processing.
• Support regulatory reporting (EEO, Affirmative Action, VETS).
• Assist with benefits audits, documentation gathering, and vendor invoice reconciliation.
• Participate in open enrollment planning, communication, processing, and associate assistance.
• Maintain organized paper and electronic records, including Laserfiche document management.
• Support benefit meetings, associate communications, and additional HR functions as needed.
• Support additional human resources functions, including associate relations, compensation activities, benefits administration tasks, and training coordination.

Requirements

• 2+ years of experience in benefits administration, human resources, or a related field.
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related area (or equivalent experience).
• Knowledge of benefits compliance requirements (COBRA, ACA, EEO, VETS).
• Strong attention to detail, communication skills, and customer service orientation.
• Proven ability to handle confidential and sensitive data appropriately.

Preferred Qualifications

• Experience with HRIS systems such as Oracle ERP and Dayforce.
• Previous experience with retirement plan administration and vendor management.

Competencies

To perform the job successfully, an individual should be aligned with our company values and demonstrate the following competencies:

• Do What’s Right
  • Safety: Safety is our priority and everyone’s responsibility. If you see something unsafe, you are called to say something.
• Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus and we can create solutions that solve their needs.
• Integrity: Our words and actions reflect our values and we hold respect for all individuals.
• Work Together
  • Collaboration: We must share openly with one another, listen actively, and seek to understand the needs of our colleagues. We will respect diversity and work to find common ground.
  • Teamwork: We will trust the person and attack the process.
• Create Solutions
  • Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles.
  • Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process.
  • Results: At the end of the day, results are what drive us forward. Hold yourself accountable to remove roadblocks and focus on the outcome over the activity.

Additional Information

Supervisory responsibilities: None.

Travel requirements: 5%.