Benefits And Claims Coordinator

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• 401(k) 401(k) Matching
• Flexible Spending Account
• Employee Assistance Programs
• Life Insurance

Key Responsibilities

• Support administration of employee benefits programs, including medical, dental, vision, and voluntary benefits
• Aid with benefits enrollment, qualifying life events, and employee status changes
• Respond to employee inquiries regarding benefits coverage, eligibility, and claims issues
• Coordinate with benefits carriers, brokers, and vendors to resolve issues
• Maintain accurate benefits data within HRIS and ensure data integrity
• Aid with compliance requirements related to benefits (e.g., COBRA, HIPAA)
• Contribute to ongoing benefits communication and education efforts
• Report, track, and manage all WC, GL, and Auto claims from inception through closure
• Serve as primary liaison with insurance carriers, third-party administrators, adjusters, and legal counsel
• Monitor claim progress, ensure timely follow-up, and advocate for appropriate and cost-effective resolutions
• Review and reconcile medical bills, invoices, and claim-related expenses for accuracy
• Maintain detailed and accurate claim files and documentation
• Conduct incident investigations, including interviews and site reviews
• Gather and preserve evidence, including photos, statements, and documentation
• Complete root cause analysis and recommend corrective and preventive actions
• Identify trends and recurring risk exposures; report findings to leadership
• Assist with safety meetings and training programs
• Partner with operations leaders to promote a culture of safety and accountability
• Support and track corrective actions
• Maintain safety records and documentation
• Support return-to-work and modified duty programs
• Coordinate with internal departments to ensure timely reporting of incidents
• Perform other duties as assigned

Qualifications

• Associate’s or Bachelor’s degree in Risk Management, Human Resources, Business Administration, or related field preferred
• 2–5 years of experience in risk management, claims administration, HR, or a related field preferred but not necessary
• Knowledge of Workers’ Compensation, General Liability, and Auto claims processes
• Familiarity with OSHA regulations and reporting requirements
• Strong investigative, analytical, and problem-solving skills
• Excellent communication and interpersonal skills
• High attention to detail and strong organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with claims management systems a plus