Benefits Analyst 2, Projects

About the Role

The Benefits Analyst 2 assists in administering the purchasing cooperative’s employee health and wellness programs, focusing on program evaluation, implementation, operational performance, project management, and contract compliance in a lead capacity. This role also manages all internal and external multi-channel communications, including planning, organizing resources, creating and disseminating print and electronic media, and coordinating vendor communications.

Responsibilities

• Assist in operational procedures and develop, improve, and interpret policies and contracts to ensure compliance with applicable requirements.
• Perform extensive research activities and ensure operational standards.
• Provide complex analysis and interpretation of operational data, including tracking, analyzing, and reporting on performance measures.
• Respond to and interact with Franklin County and Health Benefits program staff, officials, employees, and dependents.
• Assess and approve vendor communication pieces, evaluate vendor websites, and provide customer contact where needed.
• Assist in developing and monitoring specific projects, including open enrollment.
• Prepare memos, reports, and correspondence related to job responsibilities.
• Operate computer equipment for data editing, retrieval, and documentation production.
• Act as a lead for staff in the Benefit Analyst classification.
• Oversee and monitor health and voluntary programs (e.g., medical, prescription drug, life insurance, disability, flexible spending accounts), including new program implementation, enrollment, premium billing, payroll deductions, and certificate approval.
• Oversee and monitor the online enrollment system, ensuring accurate programming, collecting and analyzing benefit data, and overseeing compliance with the Affordable Care Act (ACA) and COBRA.
• Create and conduct presentations for the agency and assist staff in securing or developing materials and instructional sources.
• Review and evaluate proposals for new employee benefit vendors, products, and programs.
• Oversee and monitor employee benefits related to annual/special enrollments.
• Coordinate employee groups and ensure eligibility vendors conduct proper testing and loading of employee eligibility files.
• Lead employee/staff deduction initiatives and maintain records to ensure accuracy in payroll deductions.
• Foster relationships with cooperative vendors, employees, groups, and benefits staff.
• Advise management regarding operational compliance efforts pertaining to federal, state, local, and contractual benefits rules.
• Maintain regular and predictable attendance.
• Attend trainings, conferences, video conferences, sessions, and workshops to stay updated on program policies and maintain advanced knowledge of Excel and marketing software.

Requirements

• Bachelor’s degree in business administration, human resources, benefits administration, or a related field.
• Three (3) years of human resources, benefits, or related experience.
• Knowledge of public relations, agency policies and procedures, and government structure and process.
• Skill in operating equipment and software.
• Ability to handle problems involving several variables, apply principles to solve practical problems, define problems, collect data, establish facts, and draw valid conclusions.
• Proficiency in statistical analysis, research methods, and calculations (fractions, decimals, percentages).
• Ability to complete routine forms, maintain accurate records, and prepare concise reports.
• Ability to work independently and cooperate with coworkers on group projects.
• Ability to handle sensitive inquiries from officials and the general public.