Benefits Administrator, US Benefits & Retirement

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

About the Role

We are seeking an experienced Benefits Administrator to lead the administration, compliance, and continuous improvement of our U.S. employee benefits programs, including 401(k) retirement plans, health and welfare benefits, leave programs, and related vendor partnerships.

Responsibilities

• Manage end-to-end administration of the company’s 401(k) plan(s), including eligibility, enrollments, deferral changes, employer contributions, loan and hardship processes, distributions, notices, and participant support.
• Partner with recordkeepers, TPAs, payroll, and finance teams to ensure accurate and timely payroll deductions, contribution funding, and reconciliation.
• Oversee annual retirement plan activities, including nondiscrimination testing, census review, audit support, Form 5500 coordination, plan notices, and correction of operational issues when needed.
• Monitor plan operations for compliance with ERISA, IRS, and Department of Labor requirements.
• Support plan design changes, vendor transitions, and retirement education initiatives to improve employee participation and experience.
• Administer U.S. health and welfare programs, including medical, dental, vision, life, disability, FSA/HSA, commuter, COBRA, and leave-related benefits.
• Own benefits onboarding, life event changes, terminations, employee communications, and escalated issue resolution.
• Manage open enrollment planning and execution, including system setup, testing, employee education, vendor coordination, and post-enrollment reconciliation.
• Review carrier invoices and eligibility files to ensure accurate billing and timely resolution of discrepancies.
• Maintain benefits content in HRIS, knowledge bases, employee guides, and internal process documentation.
• Ensure benefits processes align with the needs of an EOR business model, including coordination across internal teams supporting U.S. employees and client populations.
• Help manage benefits compliance across a multi-state U.S. workforce, including ACA tracking, required notices, plan document administration, and eligibility rules.
• Partner with Legal and Compliance teams on benefits-related policies, employee communications, and risk management.
• Support audits, internal controls, and documentation for benefits and retirement plan administration.
• Identify gaps, streamline processes, and implement scalable controls that improve service delivery and reduce compliance risk.
• Serve as the primary day-to-day contact for brokers, carriers, retirement plan vendors, COBRA administrators, leave vendors, and other external partners.
• Track vendor performance against SLAs, escalate issues, and lead regular operational reviews.
• Collaborate with Payroll, HRIS, People Ops, Finance, and Customer/Client teams to ensure smooth execution of benefits programs.
• Provide clear, practical guidance to employees, managers, and internal stakeholders on benefits policies and programs.

Requirements

• 6+ years of progressive benefits experience, including significant hands-on administration of U.S. 401(k) plans and core employee benefit programs.
• Experience working in an EOR, PEO, staffing, multi-entity, or other complex employer environment with distributed and/or multi-state employee populations.
• Strong working knowledge of 401(k) operations, including payroll integration, contribution remittance, eligibility tracking, notices, testing support, and vendor coordination.
• Strong understanding of U.S. benefits compliance, including ERISA, COBRA, ACA, HIPAA, Section 125, and related retirement and welfare plan requirements.
• Experience managing annual open enrollment and ongoing benefits operations.
• Strong analytical, reconciliation, and problem-solving skills, with high attention to detail.
• Experience working with HRIS, payroll systems, benefits administration platforms, and retirement recordkeeping systems.
• Excellent written and verbal communication skills, with the ability to explain benefits clearly to employees and stakeholders.

Preferred

• Experience supporting or building benefits programs in a high-growth EOR or global workforce company.
• Experience with 401(k) audits, Form 5500 coordination, plan testing and audits, plan amendments, and vendor implementations.
• Familiarity with leave administration and multi-state leave requirements.
• CEBS, CBP, SHRM, PHR, or similar professional certification.
• Experience with tools such as Workday, ADP, Rippling, UKG, Paylocity, or similar HR/payroll platforms.

Benefits

Our core offerings include:

• Flexible Time Off – Take the time you need to recharge.
• Parental Leave – Support for growing families.
• Health and Dental Insurance – Where applicable, to cover you and your loved ones.
• Retail Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Pay

Details TBD.

Schedule

Details TBD.

Qualifications

Details TBD.

Skills

Details TBD.

Benefits

Details TBD.

Contact Us

If you have questions about this position, please email us at careers@pebl.com.