Benefits Administrator - Temporary Position

About the role

The Benefits Administrator is responsible for administering Bancroft’s employee benefits programs with a focus on compliance, communication, and employee education. This role develops and facilitates benefit training sessions, including group and video-based formats, and plays a key role in annual Open Enrollment activities.

Responsibilities

• Develop and facilitate benefits training programs (group, individual, and video-based), including content creation and delivery for Open Enrollment, new hire orientation, and ongoing education based on trends or data insights.
• Serve as a subject matter expert on employee benefits by advising employees and managers on plan design, eligibility, coverage options, and policy interpretation, ensuring compliance with COBRA, HIPAA, ERISA, and internal policies.
• Lead benefits enrollment and issue resolution by partnering with vendors and internal stakeholders to manage escalations, ensure accurate processing, and resolve complex eligibility, billing, and enrollment discrepancies.
• Analyze and report on benefits data to evaluate plan effectiveness, cost trends, and utilization, providing recommendations to improve programs and support decision-making by HR leadership.
• Manage annual Open Enrollment processes, including planning logistics, coordinating communications, developing materials, and collaborating with vendors and internal teams.
• Partner with Payroll and Finance to ensure accurate processing of employer contributions and employee deductions, reconcile benefits invoices, and resolve discrepancies proactively.
• Oversee benefits compliance activities, such as ACA tracking, benefits eligibility audits, plan documentation, and vendor data feeds, ensuring timely and accurate submissions.
• Design and maintain benefit process documentation, standard operating procedures, and audit tools to ensure consistency, operational efficiency, and compliance.
• Support benefit plan development and vendor evaluation through research, benchmarking, and collaboration with the Benefits Director to inform plan design and carrier selection.
• Develop and maintain benefit communications across various channels, including presentations, summary plan descriptions, new hire materials, and digital content to enhance employee understanding and engagement.
• Performs other duties as assigned.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: 3 years of prior Benefits Administration experience or related field is required.
• Special Skills: Working knowledge of Benefits Administration; Experience with Microsoft Excel, report auditing (v-lookup, etc), and basic data analysis; Excellent communication skills; Confidence with public speaking and presentation abilities; Familiarity with Human Resources Information Systems.

Pay

Salary range - $28.85 – $34.13