Benefits Administrator

PURPOSE

The Benefits Administrator is responsible for directing and supporting the day-to-day operations of group benefits programs (group health, dental, vision, STD and LTD, worker’s compensation, life insurance, travel and accident plan, FSA and 401(k) plan).

Essential Duties & Responsibilities

• Administer the HR System and provides reporting to support business needs.
• Process Leaves of Absence [STD, LTD, Maternity / Parental, Medical, Military, Jury, Bereavement, etc.] and maintain communication with employees and managers regarding start and end dates.
• Partner closely with employees, managers, and Payroll for all paid time off adjustments, program revisions and communications.
• Maintain employee benefit files, databases and manage compliance related requirements to include file retention standards.
• Process benefit enrollments and handle correspondence with employees regarding requests for sufficient Life Event supporting documentation, approval of Life Event Declaration Form and notification to proceed with enrollment event in HR system.
• Populate 401(k) Totals Page (pulled from Payroll Summary Report from HR System) upon each payroll commit and upload to 401(k) plan administrator site.
• Weekly audit of Payroll Feedback Report (import file) for 401(k) contribution elections and loan repayments within HR system; manually resolve system limitation issues and ensure loan repayments are added to the Balances & Arrears section.
• Aid in annual communication to participants eligible for 401(k) Catch-up contribution (mid- to late-year), as well as manually setting up the additional contribution and ensuring it’s turned off at year-end.
• Aid in Short-Term Disability employer information forms; submit back to carrier in timely manner.
• Aid in benefit financial management which includes forecasting, and tracking program costs and incentives.
• Review, analyze and develop quarterly dashboards to report on engagement, effectiveness, and outcomes.
• Support Workers’ Compensation program, including processing claims, responding to questions, and interacting with insurers.
• Prepare reports to capture census data for US and Canada reporting requirements for COBRA, OSHA, etc.
• Develop communication tools to enhance understanding of the company's benefits package.
• Help to design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
• Facilitate Benefit Presentations as needed to support new hire enrollment, annual enrollment and acquisition onboarding.
• Send out weekly new hire benefit enrollment reminders.
• Aid in monthly benefit audit process.
• Gather employee data and oversee the processing of monthly billings and payment of administrative fees for all group plans.
• Responsible for the preparation for annual plan audits.
• Administer annual benefits surveys in US and Mexico as needed. Develop recommendations for management.
• Serve as a frontline resource to answer employee benefit questions and inquiries, pull ID cards, etc.

Required Knowledge/Skills/Abilities

• Project management in fast paced environment
• Great attention to detail
• Ability to prioritize, balance and manage multiple efforts with strong results
• Solid analytical and problem-solving skills
• Solutions and customer service oriented
• Intermediate to advanced Excel required
• Excellent communication, presentation and interpersonal skills
• PC Software: Ceridian HRIS experience and knowledge, preferred
• Demonstrated proficiency with Microsoft Word, Excel, PowerPoint