Benefits Administrator

At the Utah Transit Authority, we know that employee benefits are more than just plans—they’re a critical part of how we support our people through every stage of life. From helping an employee navigate a leave of absence to guiding someone through retirement planning, this role delivers stability, clarity, and care when it matters most. The Benefits Administrator position offers the opportunity to build and apply expertise in a complex and rewarding area of Human Resources. We’re looking for a compassionate problem-solver who values precision and accuracy and wants to make a meaningful impact on the lives of our employees every day.

Responsibilities

• Administer benefits-related programs and processes including leaves of absence, return to work, disability and life coverages, insurance carrier payments, and retirement plans (deferred compensation, defined contribution, retiree medical accounts, and defined benefit) as directed by the Benefits Supervisor.
• Provide excellent customer service support to internal and external customers.
• Enter and authorize participant status and eligibility changes in HRIS, insurance, and other third-party systems.
• Ensure compliance with company policies and applicable federal and state laws and regulations such as the Family Medical Leave Act (FMLA), HIPAA, COBRA, and IRC.
• Serve as liaison between participants and third parties.
• Educate employees and participants on the appropriate use of benefit plans.
• Reconcile monthly billings and maintain accurate records.

Requirements

• Minimum of 2 years of direct experience administering benefit plans.
• Bachelor’s degree in Accounting, Human Resource Management, or related field (In lieu of a degree, 4 additional years of experience will be considered).
• Certified Employee Benefits Certification (CEBS) or Certified Benefits Professional (CBP) preferred.
• HR or benefits experience specifically in Workday highly preferred.
• Functional knowledge of laws and requirements related to defined benefit and defined contribution plans, including COBRA, HIPAA, FMLA, and ERISA, with preferred knowledge of pension plans, 401(a) defined contribution plans, and/or 457(b) deferred compensation plans.
• Understanding of benefit contracts and provisions preferred.
• Excellent customer service, communication, and organizational skills, including the ability to meet tight processing deadlines and assist individuals in stressful situations such as death and disability.
• Detail-oriented, with proficiency in math, research, and database management, and intermediate proficiency in Microsoft Word, Outlook, and Excel.
• Ability to solve complex benefits-related issues as they arise and understand and apply IRS and DOL regulations.
• Ability to work confidently with plan participants and third parties at all levels, including managers, executives, and retirees.
• Regular and predictable attendance.

Skills

• Embraces Outward Mindset – Exhibiting strong emotional intelligence skills (self-awareness, self-management, social awareness, relationship management). Relating comfortably with people across levels, functions, culture, and geography. Partnering with others to get work done. Managing conflict. Seeking feedback without being defensive.
• Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.
• Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.
• Puts Safety First – Acting as a Safety Ambassador by working safely, complying with requirements, and serving as an example to others. Wearing required personal protective equipment. Supporting safety activities. Promptly reporting hazards, unsafe work practices, near misses, and accidents.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.
• Builds Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Ensures Accountability – Holding self and others accountable to meet commitments.

Pay

$65,100.00 or more, depending on experience.

Benefits

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance, with Flexible Spending and Dependent Care accounts.
• Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage.
• HSA with company match available to employees enrolled in the HDHP.
• Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.
• 10 paid holidays and two paid floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PhD). Course of study must be approved prior to enrollment.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employees, their spouses, and their dependent children.
• Employee assistance program – includes counseling, legal services, financial planning, etc.
• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness.
• Discounted cell phone plans with T-Mobile.
• Pet insurance plan options (tailored plan coverage based on pet’s health and needs).