Benefits Administrator

Responsibilities

• Administer and manage the company's comprehensive benefits programs, including health, life and disability insurance and retirement plans
• Administer benefits, leave of absence (LOA), and workers’ compensation processes
• Administer and audits PTO programs
• Administer 401(k) and responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts
• Manage all associated audits and activities to maintain plan compliance
• Distribute all benefits enrollment materials and determines eligibility
• Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
• Cook up and coordinate with benefits system admin to ensure accurate and timely enrollments with carriers and processes life status changes
• Aid employees regarding benefits claim issues and plan changes
• Cook up and execute benefit-related compliance activities
• Perform regular audits of benefits-related data
• Report benefits plan information to upper management
• Complete all tasks related to ACA and coordinates with benefits vendors to ensure eligibility, enrollments, filings, and forms are accurate and timely
• Provide necessary reports for allocation/billing charges and processing monthly billings
• Provide benefit support and communication to the organization
• Hold meetings to discuss the details of the benefits program with employees and facilitates open enrollment meetings
• Assist with the open enrollment process
• Respond to benefits inquiries on plan provisions, benefits enrollments, status changes, and other general inquiries
• Process and administer all leave-of-absence requests and disability paperwork: medical, personal, disability, and FMLA
• Effectively interpret FMLA and ADA implications as they relate to leaves of absences/disabilities
• Cook up and track leave-of-absences

Qualifications

• Education / Experience: HS Diploma/GED (required) and seven (7) years experience in HR or Benefits administration - or - Associate’s degree in Business, HR, or other related field (preferred), Bachelor's degree in Business, HR, or other related field (highly preferred)
• Minimum of five (5) years’ experience in HR and/or Benefits Administration
• Professional in Human Resource Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) (Preferred)
• Specific experience in education, or other highly regulated field, and multi-site, multi-state environments (preferred)
• Strong working knowledge of: Federal and state regulations (especially ADAAA, FMLA, and state specific leave/disability regulations), Principles and procedures for benefits administration, project management, and HR information systems Auditing processes and procedures Record keeping, versioning, document retention and other administrative processes and procedures
• Intermediate level proficiency with productivity software (MS Office), HRIS (UKG), benefit administration systems (PlanSource, etc.) and other enterprise-level software (Adobe DC, SharePoint, etc.)
• In-depth understanding of state and local laws governing leave such as ERISA, HIPAA, COBRA, and FMLA to ensure compliance
• Exceptional listening and conflict resolution skills
• Maintain confidentiality of employee information and handle sensitive data responsibly
• Actively look for ways to assist with employee's needs
• Understand the implications of new information for both current and future problem-solving and decision-making
• Be aware of others' reactions and understanding why they react as they do
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
• Present ideas in a clear and compelling manner, both verbally and in written format
• Drive, and be accountable for, results in a fast-paced environment
• Ability and willingness to test own and other’s work
• Work Environment: Remote, Hybrid (combination of onsite and remote) and onsite worksites are available to support business needs. No travel required