Benefit Specialist (In Office, Milwaukee Area)

About the Role

This full-time position handles day-to-day human resource administration and hiring activities, including employee relations, terminations, benefits, and recruitment. The role reports to the Sr. Director of People Engagement & Operations and works closely with Payroll.

Responsibilities

• Process paperwork for new hires, training, onboarding, separations, transfers, resignations, terminations, salary increases, leaves of absence, and background checks.
• Manage compliance and administration for:
  • FMLA & Maternity Leave
  • Bereavement Leave
  • Short Term or Long Term Disability
  • Workman’s Comp
  • Jury Duty / Summons
  • Work Release Authorization
  • OSHA & Compliance
  • FLSA Compliance
  • ADA Claim & Compliance
  • PTO & PSL Accrual
• Maintain personnel and medical files for retention, compliance, and record distribution requests.
• Ensure state and federal employment law compliance, including EEO and Affirmative Action reporting, and wage/hour regulations.
• Process employee updates in UKG (e.g., new team member records, promotions, resignations, terminations).
• Administer benefit enrollment (new hire, qualifying events, annual renewal) and maintain the benefits guidebook and company policies.
• Handle internal communications regarding benefits, policies, initiatives, and personal announcements.
• Complete employment verification forms and loan requests (with Payroll support).
• Maintain personnel records in paper and digital formats (e.g., address changes, vendor notifications).
• Audit benefit elections monthly and process carrier invoices for accuracy.
• Coordinate Summer Sabbatical requests upon approval.
• General office responsibilities:
  • Set up and maintain conference rooms for client/internal meetings.
  • Coordinate food/beverage for meetings.
  • Manage yearly record purges and office sustainability (recycling, etc.).
  • Handle FedEx shipping and backup phone duties (answering/directing calls).

Requirements

• Bachelor’s degree preferred in HR, Business Administration, Data Analytics, Organizational/Operational Development, or related field.
• Minimum 5+ years of experience in HR benefits, operations, people engagement, compliance, and/or training management.
• Proficiency in:
  • Microsoft Word, Excel, and Outlook (email/scheduling).
  • UKG system.
  • Internet/social media tools.
• Excellent verbal/written communication, facilitation, and relationship-building skills.
• Demonstrated ability to manage cross-functional projects and drive organizational improvements.
• Detail-oriented with a commitment to 100% accuracy and confidentiality.
• Strong interpersonal skills, including active listening and counseling employees on work-related issues.
• Experience delivering presentations and explaining policies/procedures to employees and management.

Benefits

• Competitive salary.
• Health, dental, vision, and life insurance.
• 401K with profit sharing.
• Paid holidays.
• Accrued time off for vacation and sick leave.

About the Company

M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences, as well as consulting and enterprise strategies. As a certified Women's Business Enterprise (WBE), we prioritize quality, agility, flexibility, and innovation. Headquartered in Wisconsin, USA, with a remote workforce across the US, UK, China, and Brazil, we provide services including event management, sourcing, registration, technology, production, marketing, gifting, incentives, air travel, on-site execution, and analytics.

Global Headquarters: 10520 7 Mile Road, Caledonia, WI 53108 | www.meetings-incentives.com