Benefit Program Associate

About the role

You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future!

Responsibilities

• Promote Job Center services opportunities, and benefits and features of such, to customers and prospective customers based on customer needs, goals, and services eligibility requirements
• Conduct regional outreach activities to locate job seekers and employers through contacts with local resource providers, as needed
• Proactively coordinate with partners to provide comprehensive services to job seekers and employers
• Provide programmatically specific services such as: Trade Act, Unemployment Insurance, Reemployment Services and Eligibility Assessment (RESEA) and other re-employment programs, as needed
• Accept and record job orders from employers
• Pre-screen applicants meeting the employer order specifications and make appropriate referrals to employers
• May facilitate workshops, WorkKeys, Talify, etc. for job seekers
• Assist job seekers in automated job searches
• Classify all job orders and applicants qualifications using skill codes
• Contact employers, identify their labor needs and problems, develop a plan of service, promote State initiatives, etc. as needed
• Inform employers and community organizations of Job Center services; attend and conduct Job Fairs
• Develop job opportunities with employers for qualified job seekers
• Provide basic vocational and career guidance to job seekers regarding job choice, job change, or job adjustment and retention, as well as, resume writing and interviewing techniques
• Assist applicants in evaluating their vocational needs and formulate a vocational plan to achieve desired outcomes
• Perform apprenticeship program

Requirements

• Must have a valid Missouri Driver’s license

Qualifications

• Beneficial education and/or work-related experience includes technical or professional experience in business, personnel or public administration or closely related area, including military service

Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite

Benefits

• The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.
• Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees.

Pay

• $1,500/annual salary increase once employee has completed the required apprenticeship program

Schedule

• TRAVEL REQUIREMENT: Based upon job center outreach requirements, an employee may travel a minimum of 10% within the assigned service counties to conduct outreach to community-based organizations. This will generally consist of day travel with occasional overnight travel.

Contact Information

DHEWDHR@dhewd.mo.gov