Benefit Funding Manager

About the role

Maven is seeking a Benefit Funding Manager to lead the end-to-end financial operations and reconciliation framework for our client-funded benefit programs. Reporting into the Revenue Cycle Management (RCM) team, you will move beyond simple oversight to architect a robust, scalable payment integrity program.

Responsibilities

• Oversee the end-to-end movement of benefit funds through Maven's payments infrastructure, ensuring transaction accuracy, timely disbursement, and integrity across the full funding pipeline.
• Own client invoicing for benefit funding programs and the timely reconciliation of complex claims bank account transactions and balances to ensure high-integrity financial operations.
• Monitor clinic and provider payments against contracted timeliness standards, identify systemic delays or SLA gaps, and partner with operations to resolve root causes.
• Manage Maven's floated benefit funding program, including tracking outstanding float balances, driving timely recoupment from clients, and escalating aging exposure to Finance.
• Lead cross-functional root cause analyses on financial discrepancies to implement structural solutions that prevent billing errors and optimize cash flow.
• Identify and implement continuous process improvements to increase the efficiency, accuracy, and scalability of the benefit funding function.
• Partner with Finance during the month-end close process, including supporting the preparation of detailed reconciliations, owning reporting deliverables and assisting with analyses around collections risk.
• Act as the financial subject matter expert for Client Success, equipping CSMs with detailed reconciliation insights and structural solutions to resolve billing disputes and optimize the client funding experience.
• Partner with Product and Engineering to design application enhancements, resolve bugs, and automate financial workflows.
• Establish and uphold strong internal controls and accountability standards to support audit readiness and financial compliance.

Requirements

• 6+ years in revenue cycle management, financial analysis, or payment operations, with direct experience in benefit funding, claims banking, or healthcare payment operations strongly preferred.
• Demonstrated readiness to lead a team, with experience mentoring junior staff, managing cross-functional workstreams, or standing in for a manager.
• Extensive experience in account reconciliation and using AI (e.g. Claude) and data tools (e.g., Looker) to identify financial patterns and drive business decisions.
• A proven track record of "creating order from chaos" by building sophisticated financial processes in fast-paced, entrepreneurial environments.
• Strong technical aptitude and experience partnering with Product/Engineering to resolve bugs and build automated financial fail-safes.
• Proficiency in Asana, Jira, and Looker to manage financial workflows, track technical tasks, and report on program health.

Qualifications

• BS/BA degree in finance, accounting, healthcare administration, or a related field.
• CPA certification preferred but not required.

Skills

• Financial analysis and management skills.
• Experience with healthcare payment operations and benefit funding.
• Strong project management and organizational skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Excellent communication and problem-solving skills.

Benefits

• Base salary range: $115,000 - $135,000 per year.
• Equity and benefits package.
• Competitive benefits package including employer-covered health, dental, and insurance plan options.
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in-office meals, and work together days.
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for US-based employees, with immediate vesting.

Pay

The base salary range for this role is $115,000-$135,000 per year.

Schedule

Maven offers a flexible schedule to accommodate the needs of our employees.