Bench Manager

Essential Duties And Responsibilities

• Cook up sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Supervise associates engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, and preparing daily record of transactions for office.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Recognize and appropriately discipline associates according to company standards.
• Communicate with District Managers and corporate office regularly. Plan and prepare work schedules to assign associates to specific duties.
• Maintain confidentiality among all store associates.
• Attend local fundraising and 4-H events as needed and requested.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.

Other Duties And Responsibilities

• May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.
• Help in departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.

Qualifications

• 4 years of experience working in a retail environment.
• Advanced knowledge of Eagle Browser.
• Experience working in different departments of the store.
• Advanced knowledge of operating a POS system.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Excellent attention to detail and ability to accurately complete paperwork.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.