Bench Jeweler - Mayfaire Town Center

About the role

REEDS Jewelers is seeking a skilled Bench Jeweler to join our team at our flagship store in Mayfaire Town Center, a luxury destination in Wilmington, NC. The ideal candidate will contribute to delivering exceptional service and craftsmanship, enhancing the in-store experience for every customer.

Responsibilities

• Perform a wide range of jewelry repairs including ring sizing, soldering, prong repair, chain repair, and laser welding.
• Execute stone setting and tightening for various stone shapes and sizes using all major setting techniques.
• Handle refurbishment and restoration of fine jewelry pieces, maintaining the original character and integrity of each item.
• Engage in custom jewelry creation, hand fabrication, and original design work (based on experience).
• Conduct watch services, including battery replacements and strap adjustments.
• Collaborate with customers and the sales team to discuss repair timelines, questions, and expectations.
• Review and prioritize job envelopes, verify merchandise against descriptions, and maintain a clean, organized workspace.

Requirements

• 2 years experience as a bench jeweler preferred
• A passion for jewelry, flawless craftsmanship, and excellence in customer service
• Any professional certifications are a plus, such as Jewelers of America Certified Bench Jeweler
• Must be legally eligible for employment in the U.S
• Must be able to sit and stand for prolonged periods of time

Benefits

• Comprehensive compensation program including health/dental/life/LTD insurance, 401k, merchandise discounts, career growth
• Drug-free workplace

Pay

Competitive salary commensurate with experience

Schedule

Full-time position with flexible hours to accommodate the needs of the business and the individual

Qualifications

Experience in precious metals and stones, detail-oriented, independent and reliable, curious and growth-oriented, and customer-focused.

Skills

Proficiency in bench work, stone setting, and custom jewelry creation.

Benefits

• Medical, Dental, Vision Insurance
• 401(k)
• Paid Time Off
• Employee Discounts on Fine Jewelry and Watches

Equal Opportunity Employer

We value the diversity of our team and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.