Bench Jeweler

About the Role

Jewelers at Helzberg Diamonds provide high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Responsibilities

• Contribute to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensure that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spend supply expense dollars by maintaining adequate inventory levels without excess.
• Contribute to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adhere to all safety-related procedures to reduce the risk of accidents.
• Ensure consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Requirements

• Associate's degree or equivalent from a two-year college or technical school, two to four years of related experience or training, or an equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery, and equipment, along with advanced jewelry repair knowledge.
• Strong decision-making and problem-solving skills.
• Detail-oriented with strong communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Location: Nashville, TN (Opry Mills)